Robocalls & Telephone Consumer Protection Act (TCPA)

Scam and other illegal robocalls and texts invade our privacy, undermine the value of the telephone network, and subject vulnerable consumers to criminal scams and identity theft. NCLC works to defend and strengthen the federal Telephone Consumer Protection Act (TCPA) and related telecommunications regulations to protect consumers from abusive and illegal robocalls, telemarketing calls, and spam texts.

FCC Must Do More to Block Unlawful Text Messages

May 8, 2023

Advocacy groups are urging the Federal Communications Commission (FCC) to take more aggressive action to block unlawful text messages.

Read More about: FCC Must Do More to Block Unlawful Text Messages

Congress and the Federal Communications Commission have taken aim at scam and spoofed (disguised number) calls but have given less attention to much-needed consumer protections from some of the largest banks’, telemarketers’, and debt collectors’ robocalls. Data shows that large banks and credit card companies consistently rank among the top sources of robocalls.

Companies appearing more than once made outbound calls from multiple numbers. Source: YouMail, Robocall Index (2023)

From the NCLC Digital Library

Federal Deception Law

NCLC’s treatise on today’s hottest consumer litigation area, containing the most detailed and up to date analysis of the Telephone Consumer Protection Act (TCPA) including Supreme Court decisions, and providing individual and class statutory damages for unwanted robocalls and texts.

Read Chapter One

Support NCLC

Please support NCLC's work to advance consumer rights and economic justice with a tax-deductible contribution today!