Robocalls & Texts

Robocalls & Telephone Consumer Protection Act (TCPA)

Scam and other illegal robocalls and texts invade our privacy, undermine the value of the telephone network, and subject vulnerable consumers to criminal scams and identity theft. NCLC works to defend and strengthen the federal Telephone Consumer Protection Act (TCPA) and related telecommunications regulations to protect consumers from abusive and illegal robocalls, telemarketing calls, and spam texts.

FCC Must Do More to Block Unlawful Text Messages

May 8, 2023

Advocacy groups are urging the Federal Communications Commission (FCC) to take more aggressive action to block unlawful text messages.

Read More about: FCC Must Do More to Block Unlawful Text Messages
June 1, 2022
November 22, 2022

Featured

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FCC Must Enforce Existing Regulations to Stop the Sale and Transfer of “Consent,” a Driving Force in the Robocall Epidemic

June 6, 2023

Comments Urging the FCC to Prohibit the Temporary Rental of Numbers to Reduce Scam and Illegal Telemarketing Calls

June 5, 2023

Consumers’ Checkbook: New FCC Rule Requires Phone Companies to Block Some Robotexts

May 11, 2023

Consumer & Privacy Group Comments to FCC Regarding Unlawful Text Messages; TCPA Rules & Regulations

May 8, 2023

FCC Must Do More to Block Unlawful Text Messages

May 8, 2023

Broadband Breakfast: NCLC Attorney Debates the Best Methods of Stopping Illegal Calls with Industry Representatives

March 22, 2023

Reply Comments to DentalPlans Petition Explaining Application of Federal E-Sign Act to TCPA Robocall Regulations

February 27, 2023

National Consumer Group Comments Opposing Attempt by Telemarketer DentalPlan to Evade TCPA Liability

February 10, 2023

Consumer Groups to FTC: Stop Impersonation of Government and Business Caller

December 16, 2022

Comments & Letters

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Comments Urging the FCC to Prohibit the Temporary Rental of Numbers to Reduce Scam and Illegal Telemarketing Calls

June 5, 2023

Consumer & Privacy Group Comments to FCC Regarding Unlawful Text Messages; TCPA Rules & Regulations

May 8, 2023

Reply Comments to DentalPlans Petition Explaining Application of Federal E-Sign Act to TCPA Robocall Regulations

February 27, 2023

National Consumer Group Comments Opposing Attempt by Telemarketer DentalPlan to Evade TCPA Liability

February 10, 2023

Consumer Groups to FTC: Stop Impersonation of Government and Business Caller

December 16, 2022

Reply Comments to the FCC Regarding Unwanted and Illegal Text Messages

December 9, 2022

Joint Request for Extension of Reply Comment Deadline in the Matter of Targeting and Eliminating Unlawful Text Messages

November 14, 2022

FCC Should Do More to Protect Consumers from Scam Texts

November 10, 2022

Comments to FCC Regarding Exemption Rules, Why Scam Calls are Down and Telemarketing Calls are up, and Clarification that Consent Provided Through Data Brokers and Lead Generators is Unreliable

October 4, 2022

Reports

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Scam Robocalls: Telecom Providers Profit

June 1, 2022

Issue Briefs

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What Has the U.S. Supreme Court Done? Many Robocalls and Robotexts May Now be Legal after the Court’s Decision in Facebook v. Duguid

April 1, 2021

Robocall Protections: Will the Supreme Court Shield Americans from Unwanted Robocalls?

December 2, 2020

How Congress and the FCC Can Protect Americans from Invasive and Dangerous Robocalls and Robotexts

November 11, 2020

Six Top Tips for Consumers to Stop Illegal Robocalls

May 23, 2018

Testimony

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Testimony of Margot Saunders Regarding “Legislating to Stop the Onslaught of Annoying Robocalls”

April 30, 2019

Testimony of Margot Saunders Regarding “Illegal Robocalls: Calling All to Stop the Scourge”

April 11, 2019

Opposition to the Petition for Declaratory Ruling Filed by Northstar Alarm Services, LLC’s

March 15, 2019

Testimony regarding the Escalating Problem of Unwanted Robocalls and What to Do About It

April 18, 2018

Testimony regarding the Importance of the Telephone Consumer Protection Act to Safeguard Consumers

May 18, 2016

Press Releases

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FCC Must Enforce Existing Regulations to Stop the Sale and Transfer of “Consent,” a Driving Force in the Robocall Epidemic

June 6, 2023

FCC Must Do More to Block Unlawful Text Messages

May 8, 2023

More than a Dozen Consumer and Privacy Groups Urge FCC to Stop Unwanted Text Messages

December 12, 2022

FCC Must Eliminate Financial Incentives, Take Aggressive Action to Stop Dangerous Robocalls

August 18, 2022

New Report Warns Scam Robocalls Will Continue As Long As Telephone Providers Can Rake in the Profits

June 1, 2022

Advocates Meet With FCC to Urge Meaningful Changes to Rules Governing Providers of Telecom Service to Criminal Enterprises

February 8, 2022

NCLC, EPIC Urge FCC to Hold Voice Service Providers Accountable for Transmitting Illegal Robocalls

January 11, 2022

Consumer and Privacy Advocates Push FCC to Require VoIP Providers to Be Vigilant Against Illegal Robocallers

October 15, 2021

Advocates Oppose Perdue for Senate Campaign Effort to Greenlight Ringless Voicemail

October 6, 2021

Amicus Briefs

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Amicus Brief in Lindebaum v. Realgy, LLC

February 1, 2021

Amicus Brief in Facebook v. Duguid

October 23, 2020

Barr v. American Association of Political Consultants

September 8, 2020

Amicus Brief in Lamkin v. Portfolio Recovery Associates, LLC

April 17, 2020

Amicus Brief in Barr v. American Association of Political Consultants

March 2, 2020

Amicus Brief in Support of Appellee and Urging Affirmance in Tabitha Evans v. Pennsylvania Higher Education Assistance Agency

April 1, 2019

Amicus Brief in Melanie Glasser v. Hilton Grand Vacations Company

January 24, 2019

Amicus Brief in Midland Funding, LLC v. Johnson

December 1, 2016

Resources for Consumers

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Hanging Up on Robocall Scams

March 5, 2020

Hanging Up on Telemarketing Robocalls

March 5, 2020

Six Top Tips for Consumers to Stop Illegal Robocalls

May 23, 2018

Congress and the Federal Communications Commission have taken aim at scam and spoofed (disguised number) calls but have given less attention to much-needed consumer protections from some of the largest banks’, telemarketers’, and debt collectors’ robocalls. Data shows that large banks and credit card companies consistently rank among the top sources of robocalls.

Companies appearing more than once made outbound calls from multiple numbers. Source: YouMail, Robocall Index (2023)

From the NCLC Digital Library

Federal Deception Law

NCLC’s treatise on today’s hottest consumer litigation area, containing the most detailed and up to date analysis of the Telephone Consumer Protection Act (TCPA) including Supreme Court decisions, and providing individual and class statutory damages for unwanted robocalls and texts.

Read Chapter One

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