Robocalls & Texts

Scams

American telephone subscribers receive over 2 billion scam calls and texts every month. These illegal messages trigger significant losses for consumers. Learn about the problems in the telephone system that facilitate these scam calls and texts and what can be done to stop them.

Consumer Resources for Scam Calls and Texts

August 11, 2023

What should you say to a scam caller? Nothing! Learn more about identifying and reporting scam calls and texts.

Read More about: Consumer Resources for Scam Calls and Texts
June 1, 2022
November 10, 2022

NCLC Attorney Debates the Best Methods of Stopping Illegal Calls

Margot Saunders joined a Broadband Breakfast Live Online event to debate with industry representatives.

Learn More

Comments & Letters

View All for Comments & Letters
Comments Urging the FCC to Prohibit the Temporary Rental of Numbers to Reduce Scam and Illegal Telemarketing Calls

June 5, 2023

Consumer Groups to FTC: Stop Impersonation of Government and Business Caller

December 16, 2022

FCC Should Do More to Protect Consumers from Scam Texts

November 10, 2022

Consumer Groups to FCC: Finish the Exemptions Proceeding as Congress Required

October 4, 2022

Comments Urging FCC to Create Incentives for Providers to Stop Transmitting Scam Calls

September 16, 2022

Consumer Groups Urge FCC to Require Telecom Providers to Stop Scam Calls

August 17, 2022

Group Letter Urging FCC to Provide Meaningful Protections Against Fraudulent Robocalls

February 10, 2022

Comments to FCC: Require Cellphone Providers to Take Full Responsibility for Losses Resulting from Fraudulent SIM Swaps

November 15, 2021

Coalition Groups’ Ex Parte Notice Urging FCC to Ensure Unwanted Robocalls are Blocked

September 22, 2021

Reports

View All for Reports
Scam Robocalls: Telecom Providers Profit

June 1, 2022

Testimony

View All for Testimony
Elements of Proving Express Invitation or Permission for Texts

December 14, 2022

Press Releases & News

View All for Press Releases & News
USA Today: ‘Stop scam calls:’ What the federal government is doing to halt illegal robocalls

July 19, 2023

Consumers’ Checkbook: Margot Saunders Discusses a New FCC Rule that Requires Phone Companies to Block Some Robotexts

May 11, 2023

FCC Must Do More to Block Unlawful Text Messages

May 8, 2023

Broadband Breakfast: Margot Saunders Debates the Best Methods of Stopping Illegal Calls with Industry Representatives

March 22, 2023

More than a Dozen Consumer and Privacy Groups Urge FCC to Stop Unwanted Text Messages

December 12, 2022

FCC Must Eliminate Financial Incentives, Take Aggressive Action to Stop Dangerous Robocalls

August 18, 2022

New Report Warns Scam Robocalls Will Continue As Long As Telephone Providers Can Rake in the Profits

June 1, 2022

Advocates Meet With FCC to Urge Meaningful Changes to Rules Governing Providers of Telecom Service to Criminal Enterprises

February 8, 2022

NCLC, EPIC Urge FCC to Hold Voice Service Providers Accountable for Transmitting Illegal Robocalls

January 11, 2022

Resources for Consumers

View All for Resources for Consumers
Consumer Resources for Scam Calls and Texts

August 11, 2023

FCC & State Attorneys General Warn Consumers of Increased Risk of Student Loan Debt Scam Robocalls and Robotexts

June 30, 2023

Hanging Up on Robocall Scams

March 5, 2020

Hanging Up on Telemarketing Robocalls

March 5, 2020

Six Top Tips for Consumers to Stop Illegal Robocalls

May 23, 2018

FROM THE NCLC DIGITAL LIBRARY

Federal Deception Law

This treatise covers a wide-range topics related to the Telephone Consumer Protection Act, including TCPA challenges, remedies, disclosure requirements, and more.

Read Chapter One

Support NCLC

Please support NCLC's work to advance consumer rights and economic justice with a tax-deductible contribution today!

Donate