TIME: 2 – 3:30 PM Join us for our full Utility Consumer Rights Course, geared towards advocates and front-line social service workers who assist low-income Massachusetts consumers. In this course, we cover: the eligibility requirements for utility discounts; how to prevent service from being shut off; how to restore service if it has been terminated;…
1 – 2:30 PM EST Join us for our full Utility Consumer Rights Course, geared towards advocates and front-line social service workers who assist low-income Massachusetts consumers. In this course, we cover: the eligibility requirements for utility discounts; how to prevent service from being shut off; how to restore service if it has been terminated;…
The Summer Mortgage Conference will feature sessions on post-pandemic loss mitigation options, RESPA caselaw updates, and a variety of hot topics in the representation of homeowners.
Each year, Consumer Federation of America’s Consumer Assembly in Washington, DC serves as the consumer movement’s principal meeting where issues are debated and new initiatives are presented. Since the Assembly’s inception in 1967, thousands of consumer activists and representatives of cooperatives, trade unions, business, government, and the press have participated in this annual conference. This…
The nation's premier electric transportation conference, where leaders convene to transform how people and goods move.
Join us in New Orleans for the Spring Training! Attendees will experience in-depth learning in three tracks: FCRA, FDCPA, and the Business of Consumer Law, each with interactive sessions that allow you to engage with your peers.
TIME: 2PM – 3PM SPEAKERS: Lauren Song, Susan Hegel, and Mac McCreight This session will focus on the intersection of tenants’ rights and utility issues. National Consumer Law Center (NCLC) attorneys will be joined by Lauren Song, Susan Hegel, and Mac McCreight from Greater Boston Legal Services (GBLS), who will present briefly and then help…
On Wednesday, April 26, 2023 the Consumer Financial Protection Bureau (CFPB) visited Brooklyn, New York, where Director Rohit Chopra hosted a discussion with NCLC senior attorney Andrea Bopp Stark and local community organizations, advocates, leaders, and members of the public about “zombie” second mortgages.
The last three years have marked unprecedented change in the federal student loan system. This training will provide a summary of these changes—including President Biden’s current cancellation announcement, the COVID-19 payment pause, the Public Service Loan Forgiveness Waiver, the Income Driven Repayment Account Adjustment, and the “Fresh Start” for borrowers with defaulted loans. Presenters will…
This session will focus on low income energy efficiency and weatherization programs in Massachusetts. We will be joined by guest experts Mary Wambui, Asset Manager at the Planning Office for Urban Affairs, and Brian Beote, Director of Energy Efficiency Operations at Action Inc. Wambui and Beote will briefly present on program basics, general things to know, best practices and things to avoid, etc.
February 22, 1:00 – 2:30 PM Join us for our full Utility Consumer Rights Couse, geared towards advocates and front-line social service workers who assist low-income, Massachusetts consumers. In this course, we cover the eligibility requirements for utility discounts, how to prevent service from being shut off, how to restore service if it has been…
This webinar will look at medical debt in Native and Indigenous communities, the social and political influences causing an increased risk of medical debt, and what groups on the ground are doing to address this issue.
Q&A Hours are an informal, virtual space for folks in Massachusetts who work with low-income utility customers to gather with NCLC staff attorneys and other experts and ask questions about specific issues their clients are facing, ask general questions about MA utility law or the Utility Rights Course training materials, share information about what they are seeing in the field, and/or share recommendations with fellow advocates.
Join the NC Coalition for a webinar about criminal justice debt and its impact on North Carolinians. The webinar will cover North Carolina’s assessment, collection, and waiver of criminal-legal fines and fees.
This webinar will provide a practical, how-to session on accessing and using the hospital price transparency data for those working with clients and/or interested in pushing policy solutions around medical debt.
Presented by U.S. Department of Energy Solar Energy Technologies Office (SETO Thursday, January 19th, 2023, 7:15 – 8:00 PM ET The moderator will lead a group of experts in a discussion about strategies and opportunities for equitable customer engagement and expanding access to community solar. Panelists will discuss how the IRA can impact customer engagement…
Panelists will explore how to improve access to critical utility data on water affordability, including data on shutoffs, liens, arrears, and more, and how these data can be put to use in advocacy.
This webinar will help legal aid attorneys evaluate their clients’ chances of obtaining an undue hardship discharge and discuss how the new process will work. It is intended for staff at legal services and pro bono programs.
Americans for Financial Reform Education Fund hosted a virtual sit down with the Director of the Consumer Financial Protection Bureau to discuss the CFPBs impact and explore the year ahead.
From November 10-13, NCLC and 800+ consumer advocates from around the nation celebrated the 30th anniversary of the Consumer Rights Litigation Conference! Consumer Rights Litigation Host Committee: Class Action Symposium Lead Sponsor: Consumer Rights Litigation Conference Sponsors:
Q&A Hours are an informal, virtual space for folks in Massachusetts who work with low-income utility customers to gather with NCLC staff attorneys and other experts and ask questions about specific issues their clients are facing, ask general questions about MA utility law or the Utility Rights Course training materials, share information about what they are seeing in the field, and/or share recommendations with fellow advocates.
September 1, 2022 Open Public Service Loan Forgiveness Q&A session with NCLC Staff Attorney Kyra Taylor and Federal Student Loan Ombudswoman Bonnie Latreille. Speakers: Kyra Taylor, National Consumer Law Center Bonnie Latreille, U.S. Department of Education
July 13, 2022 Despite the aims of the Affordable Care Act, medical debt remains a looming crisis, disproportionately affecting Black households and communities. Race contributes to whether households have medical debt, with 28% of Black households carrying medical debt compared to 17% of white non-Hispanic households. Households in the South, the region with the highest…
The 2022 Mortgage Conference was held in St. Louis, MO. If you are interested in receiving both materials and sessions’ recordings, please contact [email protected]
June 7, 2022 Our nation’s long-standing discriminatory and racist economic practices have stripped Black families of the wealth and resources they need to support their children’s pursuit of higher education. Black students at every income level are disproportionately more likely to rely on loans to cover the cost of a college education. Black women, in…
Complaints regarding debt collectors and collection practices are frequently among the top complaints of older consumers struggling with the health and economic consequences of the pandemic. Legal Services Corporation’s most recent Justice Gap Report shared that consumer and finance is one of the most common types of civil legal problems experienced by low income older…
The 2022 Conference was held in April in Orlando, FL. If you are interested in getting both materials and recordings of the conference sessions, please contact [email protected] Join NCLC and NACA for Spring Training this May, where we’ll feature an in-depth FDCPA track!
In late 2021, the Consumer Financial Protection Bureau (CFPB) deployed new debt collection regulations featuring new and harmful ways that debt collectors can contact consumers. For example, collectors can place up to seven attempted phone calls per week—per debt!—either to the consumer or to friends and family to ask for the consumer’s contact information. These…
The Consumer Financial Protection Bureau finalized part two of its debt collection rules on December 18th. This webinar summarizes those rules. PowerPoint presentation
November 15, 2021 Princeton’s Debt Collection Lab tracks debt collection court cases in real time and has begun doing so in five states. The DCL also uses the arts and storytelling to change the narrative about debt justice. Advocates may use the online debt collection tracker to examine which neighborhoods are hardest hit by debt…
October 13, 2021 This webinar will address the significant revisions to the options available for VA-guaranteed borrowers facing pandemic-related hardships.
September 22, 2021 Between June 24 and July 23, federal agencies issued over a dozen updates related to loss mitigation policies that apply to borrowers facing COVID-19 hardships. This included a full revision to the waterfall of options for FHA-insured loans and critical adjustments to Fannie Mae and Freddie Mac’s loan modification policies. This webinar…
August 26, 2021 On June 28, 2021, the CFPB released a final rule under RESPA that includes important protections for homeowners impacted by the COVID-19 pandemic. The rule, which takes effect August 31, 2021, imposes procedural safeguards that limit servicers’ ability to initiate foreclosure through December 31, 2021. It also sets out enhanced early intervention…
This webinar will provide students with information about student loan discharges and other information regarding the closure of the Center for Excellence in Higher Education Schools Independence University, CollegeAmerica, Stevens-Henager College, and California College San Diego. In August 2020, the Attorney General of Colorado won its case against CEHE’s owners. In that lawsuit, the Colorado…
July 28, 2021 Hosted by the Economic Policy Institute, Harvard Labor and Worklife Program, National Consumer Law Center, and Towards Justice, this webinar provides a lively discussion among advocates, attorneys, academics, and current and former government officials about how consumer laws can be used to protect workers and address corporate abuse in the labor market.…
Understanding history is crucial to appreciating how racism permeates our work. During this session advocates will discuss how specific regional histories of indigenous oppression in New Mexico and sharecropping in Mississippi have informed their understanding of the predatory pay day lending landscape in their state. Contextualizing pay day lending in this way surfaced new issues…
NCLC is proud to partner with the National Association of Consumer Advocates (NACA) and Public Justice to host the following webinars for legal aid, government, and non-profit lawyers, and private attorneys who are NACA or Public Justice members. In this series, you will learn how the Ramirez decision alters the approach to standing established by…
Promoting racial justice in consumer advocacy may require organizational realignment and forging closer partnerships with community. Join this session to hear from both advocates and community members about how Legal Aid of Arkansas changed their approach to consumer advocacy to better support a vibrant community of Marshallese in-migrants being targeted by predatory consumer practices. Speakers:…
NCLC is proud to partner with the National Association of Consumer Advocates (NACA) and Public Justice to host the following webinars for legal aid, government, and non-profit lawyers, and private attorneys who are NACA or Public Justice members. In this series, you will learn how the Ramirez decision alters the approach to standing established by…
Consideration of race is central to the practice of consumer law for low-income people. During this session, we will discuss why race is a critical part of anti-poverty advocacy generally and consumer advocacy specifically. Speakers will introduce concepts to help advocates advance racial equity in their work and discuss how racial justice may require advocates…
This webinar will examine the burden of criminal legal system debt on individuals and communities, and guide participants through the benefits and limitations that the Bankruptcy Code presents. Speakers:Amreeta Mathai, American Civil Liberties UnionGeoff Walsh, Staff Attorney at the National Consumer Law CenterAndrea Bopp Stark, Staff Attorney at the National Consumer Law Center Additional…
The Consumer Financial Protection Bureau finalized part two of its debt collection rules on December 18th. This webinar summarizes those rules. PowerPoint presentation
Consumer laws may be used to challenge abusive and unfair bail industry practices, as well as litigation strategies and obstacles.
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