All Issues

Robocalls & Fraud

NCLC works to stop unwanted or fraudulent robocalls and texts, to protect consumers from unfair, deceptive, and abusive practices, and to make it harder for scammers to disappear with a consumer’s money.

Key Topics

Payments & Payment Fraud

Working to protect consumers and fight fraud when people send money and make payments.

Robocalls & Telephone Consumer Protection Act (TCPA)

Fighting to stop illegal robocalls and texts and invasive telemarketing calls.

Unfair, Deceptive & Abusive Practices (UDAP)

Fighting for protections against unfair, deceptive, and abusive practices.

Featured

Recent Resources

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Broadband Breakfast: Experts Debate Whether Originating or Terminating Providers Hold Robocall Responsibility

March 22, 2023

Reply Comments to DentalPlans Petition Explaining Application of Federal E-Sign Act to TCPA Robocall Regulations

February 27, 2023

2023 Consumer Protection Federal Priorities

January 13, 2023

More than a Dozen Consumer and Privacy Groups Urge FCC to Stop Unwanted Text Messages

December 12, 2022

Reply Comments to the FCC Regarding Unwanted and Illegal Text Messages

December 9, 2022

FCC Agrees with NCLC Advocates: Ringless Voicemail Covered by Robocall Rules

November 22, 2022

Joint Request for Extension of Reply Comment Deadline in the Matter of Targeting and Eliminating Unlawful Text Messages

November 14, 2022

Comments to FCC Regarding Exemption Rules, Why Scam Calls are Down and Telemarketing Calls are up, and Clarification that Consent Provided Through Data Brokers and Lead Generators is Unreliable

October 4, 2022

FCC Must Eliminate Financial Incentives, Take Aggressive Action to Stop Dangerous Robocalls

August 18, 2022

Comments & Letters

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Reply Comments to DentalPlans Petition Explaining Application of Federal E-Sign Act to TCPA Robocall Regulations

February 27, 2023

Reply Comments to the FCC Regarding Unwanted and Illegal Text Messages

December 9, 2022

Joint Request for Extension of Reply Comment Deadline in the Matter of Targeting and Eliminating Unlawful Text Messages

November 14, 2022

Comments to FCC Regarding Exemption Rules, Why Scam Calls are Down and Telemarketing Calls are up, and Clarification that Consent Provided Through Data Brokers and Lead Generators is Unreliable

October 4, 2022

Comments to the FTC Regarding Improvements to the Telemarketing Sales Rule in Response to a Notice of Proposed Rulemaking

August 3, 2022

Comments to the FTC Regarding Improvements to the Telemarketing Sales Rule in Response to an Advance Notice of Proposed Rulemaking

August 2, 2022

Group Letter Urging FCC to Provide Meaningful Protections Against Fraudulent Robocalls

February 10, 2022

Comments Encouraging FCC to Make Public Important Data that Will Stop Robocalls, & Hold Providers Responsible for Transmitting Illegal Calls

January 10, 2022

Comments to FCC Regarding Call Authentication Trust Anchor

November 12, 2021

Reports

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Scam Robocalls: Telecom Providers Profit

June 1, 2022

Issue Briefs

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2023 Consumer Protection Federal Priorities

January 13, 2023

2022 Consumer Protection Federal Priorities

February 18, 2022

What Has the U.S. Supreme Court Done? Many Robocalls and Robotexts May Now be Legal after the Court’s Decision in Facebook v. Duguid

April 1, 2021

Robocall Protections: Will the Supreme Court Shield Americans from Unwanted Robocalls?

December 2, 2020

How Congress and the FCC Can Protect Americans from Invasive and Dangerous Robocalls and Robotexts

November 11, 2020

Six Top Tips for Consumers to Stop Illegal Robocalls

May 23, 2018

Testimony

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Testimony of Margot Saunders Regarding “Legislating to Stop the Onslaught of Annoying Robocalls”

April 30, 2019

Opposition to the Petition for Declaratory Ruling Filed by Northstar Alarm Services, LLC’s

March 15, 2019

Press Releases

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More than a Dozen Consumer and Privacy Groups Urge FCC to Stop Unwanted Text Messages

December 12, 2022

FCC Must Eliminate Financial Incentives, Take Aggressive Action to Stop Dangerous Robocalls

August 18, 2022

New Report Warns Scam Robocalls Will Continue As Long As Telephone Providers Can Rake in the Profits

June 1, 2022

Advocates Meet With FCC to Urge Meaningful Changes to Rules Governing Providers of Telecom Service to Criminal Enterprises

February 8, 2022

NCLC, EPIC Urge FCC to Hold Voice Service Providers Accountable for Transmitting Illegal Robocalls

January 11, 2022

Consumer and Privacy Advocates Push FCC to Require VoIP Providers to Be Vigilant Against Illegal Robocallers

October 15, 2021

Advocates Oppose Perdue for Senate Campaign Effort to Greenlight Ringless Voicemail

October 6, 2021

Supreme Court Deals Blow to Protections Against Robocalls; Advocates Urge Congress to Act to Prevent a Tsunami of Unwanted Calls and Texts to Cellphones

April 1, 2021

FCC Issues Order Limiting Invasive Robocalls to Landline Phones

January 4, 2021

Amicus Briefs

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Amicus Brief in Lindebaum v. Realgy, LLC

February 1, 2021

Amicus Brief in Facebook v. Duguid

October 23, 2020

Barr v. American Association of Political Consultants

September 8, 2020

Amicus Brief in Lamkin v. Portfolio Recovery Associates, LLC

April 17, 2020

Amicus Brief in Barr v. American Association of Political Consultants

March 2, 2020

Amicus Brief in Support of Appellee and Urging Affirmance in Tabitha Evans v. Pennsylvania Higher Education Assistance Agency

April 1, 2019

Amicus Brief in Melanie Glasser v. Hilton Grand Vacations Company

January 24, 2019

Amicus Brief in Midland Funding, LLC v. Johnson

December 1, 2016

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