Robocalls & Texts

Scams

American telephone subscribers receive over 2 billion scam calls and texts every month. These illegal messages trigger significant losses for consumers. Learn about the problems in the telephone system that facilitate these scam calls and texts and what can be done to stop them.

Learn more about NCLC’s work to stop spam and telemarketing robocalls.

Strategies for Reducing Scam Calls and Texts by Holding Providers Accountable

September 30, 2025

There are strategies that would reduce or even eliminate harmful scam calls by holding the VoIP providers liable for their failure to police their own businesses.

Read More about: Strategies for Reducing Scam Calls and Texts by Holding Providers Accountable
February 21, 2024
June 1, 2022

NCLC Attorney Debates the Best Methods of Stopping Illegal Calls

Margot Saunders joined a Broadband Breakfast Live Online event to debate with industry representatives.

Learn More

Comments & Letters

View All for Comments & Letters
Letter to Congressional Joint Economic Committee About Scam Calls

June 16, 2025

Reply Comments of Nine National Consumer Groups Responding to FCC’s Delete, Delete, Delete Docket

April 28, 2025

Ex Parte Letter Describing Meeting with Income FCC Chair Carr’s Staff About 1 to 1 Consent Regulation

January 9, 2025

FTC Telemarketing Sales Comments to the FTC on Telemarketing Sales Rule (TSR) Inbound Tech Support Calls NPRM

June 17, 2024

What Banks Can Do to Stop Bank Imposter Texts

March 29, 2024

Letter to FCC from National Consumer and Privacy Groups on Importance of Allowing Wireless Providers to Impose CTIA’s Best Practices on Business to Consumer Texts

March 5, 2024

Comments of Seven National Consumer Groups Encouraging the FCC to Act More Aggressively to Stop Scam Texts

February 26, 2024

Coalition Reply Comments to the FCC Regarding New Rules to Prevent SIM Swap and Port-out Fraud

February 13, 2024

Consumer and Privacy Group Comments to FCC Urging the Elimination of Rotating Numbers for Robocalls

December 22, 2023

Reports

View All for Reports
Scam Robocalls: Telecom Providers Profit

June 1, 2022

Issue Briefs

View All for Issue Briefs
Strategies for Reducing Scam Calls and Texts by Holding Providers Accountable

September 30, 2025

Testimony

View All for Testimony
Senate Testimony of Margot Saunders Regarding Protecting Americans from Robocalls

October 24, 2023

Testimony of Margot Saunders Regarding “Legislating to Stop the Onslaught of Annoying Robocalls”

April 30, 2019

Testimony Before Senate Commerce Regarding Illegal Robocalls: Calling All to Stop the Scourge

April 11, 2019

Testimony Before Senate Commerce Regarding the Escalating Problem of Unwanted Robocalls and What To Do About It

April 18, 2018

Testimony Before Senate Commerce Regarding the Importance of the Telephone Consumer Protection Act to Safeguard Consumers

May 18, 2016

Press Releases & News

View All for Press Releases & News
Nation’s Largest Financial Institutions, Tech Companies Warn of Rising Fraud Targeting Consumers

October 1, 2025

FTC Expands Telemarketing Rules to Cover Technical Support Scams

December 2, 2024

Communications Daily: Disagreements Continue on Need for Tougher SIM Swapping Rules

February 15, 2024

FCC Must Increase Accountability in Fight to End SIM Swap and Port-Out Fraud

February 13, 2024

Stronger Rules Will Stop Criminal Robocallers from Accessing Americans’ Wallets, Says NCLC Senior Attorney in Senate Testimony

October 24, 2023

USA Today: ‘Stop scam calls:’ What the federal government is doing to halt illegal robocalls

July 19, 2023

Consumers’ Checkbook: Margot Saunders Discusses a New FCC Rule that Requires Phone Companies to Block Some Robotexts

May 11, 2023

FCC Must Do More to Block Unlawful Text Messages

May 8, 2023

Broadband Breakfast: Margot Saunders Debates the Best Methods of Stopping Illegal Calls with Industry Representatives

March 22, 2023

Resources for Consumers

View All for Resources for Consumers
Getting Calls from Fake Debt Collectors? 

May 5, 2025

Seven Top Tips for Consumers to Stop Illegal Robocalls

December 16, 2024

Consumer Resources for Scam Calls and Texts

February 21, 2024

FCC & State Attorneys General Warn Consumers of Increased Risk of Student Loan Debt Scam Robocalls and Robotexts

June 30, 2023

Hanging Up on Robocall Scams

March 5, 2020

Hanging Up on Telemarketing Robocalls

March 5, 2020

FROM THE NCLC DIGITAL LIBRARY

Federal Deception Law

This treatise covers a wide-range topics related to the Telephone Consumer Protection Act, including TCPA challenges, remedies, disclosure requirements, and more.

Read Chapter One

Support NCLC

Please support NCLC's work to advance consumer rights and economic justice with a tax-deductible contribution today!

Donate