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Mortgage Servicing & Foreclosures

A strong housing system in the United States requires that low-income homeowners and homeowners of color be able to retain their homes even during economic hardship. NCLC works to promote innovative foreclosure prevention solutions and strengthen consumer protections in mortgage servicing, and works to prevent foreclosures and promote sustainability throughout the mortgage system, including FHA, Fannie Mae and Freddie Mac, VA, and USDA.

Featured

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Letter to the VA Advocating for the Expansion of a Foreclosure Alternative Program

December 1, 2022

Coalition Comment Letter to CFPB on Mortgage Refinances & Forbearances

November 28, 2022

Joint Industry-Consumer Comment Letter to CFPB on Mortgage Refinances & Forbearances

November 28, 2022

NCLC, CRL & NHLP Comment to CFPB on Mortgage Refinances & Forbearances

November 28, 2022

NCLC & NHLP Comment to CFPB on Mortgage Refinances & Forbearances: Servicing Notices & Disaster Credit Reporting

November 28, 2022

Comments to the White House on Equitable Data Engagement and Accountability

October 3, 2022

Free Chapter: Homeowner Rights During Natural Disasters

September 30, 2022

Coalition Letter to the CFPB Regarding “Zombie” Second Mortgages

September 27, 2022

Supplemental Comments to the Federal Reserve Regarding the LIBOR Act

September 19, 2022

Comments & Letters

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Letter to the VA Advocating for the Expansion of a Foreclosure Alternative Program

December 1, 2022

Coalition Comment Letter to CFPB on Mortgage Refinances & Forbearances

November 28, 2022

Joint Industry-Consumer Comment Letter to CFPB on Mortgage Refinances & Forbearances

November 28, 2022

NCLC, CRL & NHLP Comment to CFPB on Mortgage Refinances & Forbearances

November 28, 2022

NCLC & NHLP Comment to CFPB on Mortgage Refinances & Forbearances: Servicing Notices & Disaster Credit Reporting

November 28, 2022

Comments to the White House on Equitable Data Engagement and Accountability

October 3, 2022

Coalition Letter to the CFPB Regarding “Zombie” Second Mortgages

September 27, 2022

Supplemental Comments to the Federal Reserve Regarding the LIBOR Act

September 19, 2022

Group Letter Urging Federally-Backed Investors & the CFPB to Improve Communications for Borrowers with Home Equity

August 31, 2022

Reports

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Appendix C: Long Summaries of Loss Mitigation Rules for Government-Backed Loans

February 19, 2020

Obtaining Mortgage Relief for Victims of Disasters: A Practice Guide for Advocates

February 15, 2020

Stopping Foreclosures with the RESPA Servicing Rules

June 24, 2016

Opportunity Denied: How HUD’s Note Sale Program Deprives Homeowners of the Basic Benefits of Their Government-Insured Loans

May 2, 2016

At a Crossroads: Lessons from the Home Affordable Modification Program (HAMP)

January 22, 2013

Issue Briefs

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Fighting Zombie Second Mortgages: Helping Borrowers Whose Second Mortgages Have Been Dormant for Years and Are Now Coming to Life to Feed on the Equity in Their Homes

April 1, 2022

The LIBOR is Ending: What Consumers Should Know

May 27, 2022

Homeowner Assistance Fund: Overview and FAQs

May 1, 2022

Ensuring Access to Sustainable Homeownership: 2022 Priorities

March 1, 2022

HUD Should Provide Additional COVID Loss Mitigation Options for HECM Borrowers

August 5, 2021

Why Homeowner Assistance Fund Programs Should Be Accessible to Homeowners in Bankruptcy

July 1, 2021

Joint Statement on Supervisory and Enforcement Practices Regarding the Mortgage Servicing Rules in Response to the COVID-19 Emergency and the CARES Act

June 8, 2021

Homeowners Need a Homeowner Assistance Fund and Additional Relief to Prevent a Coming Foreclosure Crisis

January 1, 2021

Building a California Seawall Against the Tsunami of Debt Collection Caused by COVID-19: Mortgage Relief

November 17, 2020

Testimony

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The LIBOR Transition: Protecting Consumers and Investors

November 2, 2021

Alys Cohen’s testimony at U.S. House Hearing on Mortgage Servicers’ Implementation of the CARES Act

July 16, 2020

Testimony Before House Financial Services Regarding Oversight of Mortgage Servicers’ Implementation of the CARES Act

July 16, 2020

Press Releases

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Advocates Applaud Federal Housing Finance Agency’s Move to Require Mortgage Lenders to Obtain Applicants’ Language Preference

May 3, 2022

Advocates Push for Increased Enforcement and Later Rule Sunset to Prevent Improper Foreclosures as the CFPB Issues Final Servicing Rule

June 28, 2021

Advocates Applaud HUD’s Actions to Protect Vulnerable Widows and Widowers and Prevent Avoidable Foreclosures

May 12, 2021

Housing Advocates Praise CFPB’s Focus on Helping Homeowners at Risk of Losing Homes but Urge a Different Approach

April 5, 2021

Advocates Praise CFPB for Rescinding Harmful Policies that Weakened Consumer Protections

March 31, 2021

Advocates Applaud Passage of $1.9 Trillion COVID-19 Economic Stimulus to Help Americans but Congress Must Ensure EIPs Feed Families, Not Debt Collectors

March 10, 2021

Advocates Applaud Senate Bill Fund to Help Millions of Families Keep Their Homes; Urge Inclusion In COVID Stimulus Bill

February 5, 2021

Leading Civil Rights Groups Commend President Joe Biden’s Executive Action to Advance Fair Housing and Racial Equity 

January 26, 2021

Important Wins, but Unmet Needs, in New Stimulus Package

December 22, 2020

From the NCLC Digital Library

Mortgage Servicing and Loan Modifications

The most complete treatise on the new loan modification programs and rights to deal with mortgage servicers.

Read Chapter One

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