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  • Patrick Crotty

    Patrick Crotty is a senior attorney at the National Consumer Law Center (NCLC) focusing on the Telephone Consumer Protection Act and related issues. Prior to joining NCLC, he worked in the Consumer Protection Division of the Florida Attorney General’s Office. He also was an associate in the Law Office of Scott D. Owens litigating consumer…

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  • Jennifer Wagner

    Jennifer Wagner is a senior attorney and member of the National Consumer Law Center’s (NCLC) litigation team. As a senior attorney, she litigates class actions and impact cases to advance consumer rights across the country.  Jennifer also is a contributing editor to the NCLC Consumer Class Actions, Fair Credit Reporting, and Unfair and Deceptive Acts…

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  • Shennan Kavanagh

    Shennan Kavanagh joined the National Consumer Law Center’s (NCLC) litigation team in 2023, and became the Director of Litigation in January 2024. She litigates class actions and impact cases to advance NCLC’s mission to promote economic justice for low income consumers.  She is a contributing author to NCLC’s Consumer Class Actions treatise and is a…

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  • Charles Delbaum

    Charles Delbaum is a senior attorney at the National Consumer Law Center (NCLC) focusing on class action litigation and has been counsel in scores of consumer class action cases that have been brought to a successful conclusion. He has also co-authored and edited many editions of NCLC’s Consumer Class Actions manual, including the recent Eleventh…

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  • Anna Anderson

    Anna Anderson is a staff attorney at the National Consumer Law Center (NCLC), focusing on student loans, nursing home debt, and medical debt stemming from incarceration. She is the co-founder of the National Coalition of Nursing Home Debt Defense Advocates and works with lawyers nationwide to help stop illegal and abusive debt collection practices in…

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  • John Rao

    John Rao is a senior attorney with the National Consumer Law Center (NCLC) focusing on consumer credit, mortgage servicing, and bankruptcy issues. He appears frequently as a panelist and instructor at bankruptcy and consumer law trainings and conferences, serves as an expert witness in court cases, and provides testimony, comment and assistance to members of…

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  • Robyn Smith

    Robyn Smith is of counsel with the National Consumer Law Center (NCLC) concentrating on student loan and for-profit school issues. She also works on these issues as a senior attorney at the Legal Aid Foundation of Los Angeles. In 2024, Robyn was appointed to the Advisory Committee of the Bureau for Private Postsecondary Education, the…

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  • Andrew Pizor

    Andrew Pizor is a senior attorney at the National Consumer Law Center (NCLC). He works on a range of issues, including mortgage financing, defending homeowners from foreclosure, and protecting consumers from abusive debt relief and credit repair services. Andrew also assists advocates with credit math calculations. He is a co-author of Mortgage Lending, Mortgage Servicing…

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  • Willard Ogburn

    Willard Ogburn is a Senior Fellow at the National Consumer Law Center (NCLC) and previously served as Executive Director. Will has presented, testified, and written widely about consumer law, particularly as it relates to low-income consumers.  Before joining NCLC, Will worked in the Office of the President, Congress’ Legislative Reference Service, as Deputy Commissioner of…

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  • Sarah Bolling Mancini

    Sarah Bolling Mancini is Managing Director of Advocacy at the National Consumer Law Center (NCLC) focusing on foreclosures, mortgage lending, and credit reporting issues. Sarah is a co-author of the report, Keeping it in the Family: Legal Strategies to Address the Challenge of Heirs Property and Prevent Home Loss and lead author of Unmet Promise:…

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  • Karen Lusson

    Karen Lusson is a senior attorney at the National Consumer Law Center (NCLC) focusing on energy and utility affordability issues affecting financially struggling utility customers. Karen is a contributor to NCLC’s treatise Access to Utility Service, and authored Protecting Access to Essential Utility Service During Extreme Heat and Climate Change. She also co-authored the Ensuring Consumer Protections in…

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