The 39 organizations listed below are pleased to submit these comments in response to the Federal Trade Commission’s (FTC) Advance Notice of Proposed Rulemaking regarding unfair or deceptive fees, R207011. These comments discuss the many fees, which we refer to as “junk fees,” charged to renters and rental housing applicants. The organizations urge the FTC…
Low- and moderate-income renters have faced tremendous challenges in recent years, including shortages of affordable, decent housing; spiking rent increases; and abuses by corporate and private equity landlords. Contributing to these woes are practices that are regulated by consumer laws, including tenant screening reports, collection of rental debt, and imposition of junk fees. The following reforms are much needed to help struggling renters obtain and keep safe, decent, affordable housing.
Credit reports and scores, tenant and employment screening reports, and other background checks all impact fundamental necessities in a consumer’s life: the ability to rent an apartment or buy a home, obtain insurance, find a job, open or keep a bank account, and obtain fairly priced credit. Yet each one of these categories of “consumer…
This report discusses common problems faced by consumers experiencing debt collection for alleged rental debts as reported to the CFPB. It concludes with suggested actions to assist consumers with alleged rental debts.
Many lower-income households do not receive a water or sewer bill from a utility, even though they receive home water and sewer service. These are mostly renters, whose landlords are the direct customer of the utility.
Written Testimony of Ariel Nelson, Staff Attorney at the National Consumer Law Center in Support of H.B. 6528 before the Housing Committee of the Connecticut General Assembly, 2021 Regular Session
The undersigned 143 organizations urge CFPB to take aggressive actions to protect the credit records of renters who have struggled financially due to the COVID-19 pandemic. In particular, we urge you to prohibit debt collectors from reporting rent arrears debt to the nationwide consumer reporting agencies (CRAs), i.e., Equifax, Experian, and TransUnion, if the rent…
Letter submitting a Policy Brief that presents the results of a survey of 82 legal aid and non-profit attorneys from 27 states and the District of Columbia who worked with consumers with alleged rental debt between June and August 2021. The vast majority (71%) of attorneys who represented consumers with rental debt pre-pandemic reported an…
We are writing to urge the CFPB to amend the Interim Final Rule on Debt Collection Practices in Connection With the Global COVID-19 Pandemic (“IFR”) to clarify that it applies to the current eviction moratorium. The IFR requires increased information for tenants about COVID-related protection from eviction, and clarifies that consumers have federal remedies against debt collectors involved in the eviction that fail to provide or misrepresent that information.