Author-NCLC Staff Archives

Tatia Gordon-Troy Joins NCLC as Chief Publishing Officer

January 6, 2025

Veteran publisher to oversee digital and print consumer law publications BOSTON – Attorney and publishing professional Tatia Gordon-Troy has joined the National Consumer Law Center (NCLC) as its Chief Publishing Officer, overseeing the organization’s 21 printed legal treatises, Digital Library, and extensive catalog of consumer law materials. “Tatia brings an extraordinary combination of legal publishing talent and…

Consumer Bureau Proposes $8 ‘Safe Harbor’ on Credit Card Late Fees

May 3, 2023

Consumer Advocates Strongly Support “Fair, Reasonable, and Proportional” Rule to Reduce Credit Card Late Fees WASHINGTON — Advocates with the National Consumer Law Center and eight other advocacy groups submitted comments today in response to the Consumer Financial Protection Bureau’s (CFPB) proposed rule limiting credit card late fees. The groups say the proposed rule will…

Federal Housing Finance Agency to Codify Collection of Mortgage Applicants’ Language Preference

April 19, 2023

WASHINGTON – The Federal Housing Finance Agency’s (FHFA) proposed rule to codify several existing measures to ensure a fair and accessible housing finance system will require housing giants Fannie Mae and Freddie Mac (the Enterprises) to collect and report information about mortgage applicants’ language preference, according to Americans for Financial Reform Language Access Task Force…

Advocates Welcome Mandatory Collection of Language Preference Data by Fannie Mae and Freddie Mac

March 1, 2023

Required use of the Supplementary Consumer Information Form (SCIF) begins on March 1 WASHINGTON – Americans for Financial Reform, the Connecticut Fair Housing Center, Consumer Action, National Coalition for Asian Pacific American Community Development (National CAPACD), the National Consumer Law Center, the National Fair Housing Alliance, National Housing Resource Center, and UnidosUS celebrate today’s decision…

TAB Bank, Facilitator of Predatory Puppy Loans, Gets Rating Downgraded by FDIC

February 6, 2023

The FDIC found that the Utah-based bank committed unfair or deceptive acts or practices that “impacted a large number of consumers over an extended period of time."

Reverse Mortgage Servicing Problems Put Homeowners At Risk

February 6, 2023

Advocates Call On Federal Housing Agency (FHA) and the Consumer Financial Protection Bureau (CFPB) to Prevent Additional Home Losses WASHINGTON – There are roughly 480,000 reverse mortgages currently outstanding in the United States and this number is expected to grow as baby boomers age. But a new report, Unmet Promises: Reverse Mortgage Servicing Challenges and…

NCLC Publishes 2023 Edition of Surviving Debt: Expert Advice for Getting Out of Financial Trouble

February 1, 2023

The National Consumer Law Center releases the revised 2023 edition of Surviving Debt, which provides precise, practical advice for families and individuals living with debt burdens. BOSTON – The National Consumer Law Center (NCLC) has released the new and revised 2023 edition of Surviving Debt, the book recently named “best all-around guide to navigating debt”…

CFPB Report Shows Progress in Taming Credit Bureaus’ Mistreatment of Consumers

January 3, 2023

BOSTON – In reaction to today’s release by the Consumer Financial Protection Bureau (CFPB)’s of a report detailing improvements and deficiencies in the responses of the Big Three credit bureaus [Equifax, Experian and TransUnion] to complaints filed with CFPB, Chi Chi Wu, staff attorney at National Consumer Law Center, issued the following statement: “Today’s CFPB…

Free Chapter: Homeowner Rights During Natural Disasters

September 30, 2022

Chapter 12 of Mortgage Servicing and Loan Modifications covers common legal issues that arise in the context of natural disasters and is free to all for a limited time.

Prison and Jail Phone Justice Advocates Applaud FCC’s Action to Affirm Rights for People with Disabilities

September 29, 2022

Advocates say this action is long overdue and necessary to ensure people with disabilities have access to communications while incarcerated. Today, civil rights leaders and advocacy organizations working across various issues in criminal legal and prison reform are commending the Federal Communications Commission’s order on prison communications, particularly the long-awaited action to affirm the rights…

Congress Passes Joint Consolidation Loan Separation Act to Relieve Divorced Spouses of Shared Student Loan Debt

September 22, 2022

Today, in response to news of the passage of the Joint Consolidation Loan Separation Act in the U.S. House, which will now head to the President’s desk, Kyra Taylor, student loan staff attorney at the National Consumer Law Center, issued the following statement: “We applaud Congress’s long overdue decision to create a path to separate spousal…

Biden Administration Issues Order to Reduce Impact of Medical Debt on Federal Loan Programs

August 25, 2022

August 25, 2022 Biden Administration Issues Order to Reduce Impact of Medical Debt on Federal Loan Programs WASHINGTON – The White House has issued marching orders to federal agencies to focus on ways to reduce the impact of medical debt on federal lending programs. The directive comes in a memorandum published this morning by the…

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