Resources Archive

Letter to FHFA Director Sandra Thompson from Underserved Mortgage Markets Coalition

August 16, 2023

The Underserved Mortgage Markets Coalition (UMMC) represents 30 national affordable housing organizations which are firmly committed to working with FHFA and the GSEs to increase affordable housing of all types in underserved markets. The coalition offers these policy recommendations to allow the GSEs to increase affordable housing opportunities and further the public’s understanding of their…

Presentation to the FCC on the Application of E-Sign to TCPA Regulations

September 19, 2023

NCLC staff illustrated to FCC how the federal E-Sign Act applies to TCPA regulations.

Reconsiderations of Value of Residential Real Estate Valuations: Comments on Proposed Interagency Guidance

September 19, 2023

Joint comments on proposed interagency guidance regarding how financial institutions should handle reconsideration of valuation requests (more commonly known as ROVs) and consumer complaints about appraisals.

Coalition Letter Opposing CRA That Would Overturn the SAVE Plan

September 14, 2023

This letter from organizations representing students, workers, civil rights organizations, consumers, low-income borrowers, and researchers sets forth strong opposition to efforts to use the Congressional Review Act (CRA) to overturn the Biden-Harris Administration’s new rule implementing the Saving on a Valuable Education (SAVE) Plan for federal student loan borrowers. Over 4 million Americans across the…

Petition to CFPB for Forced Arbitration Rulemaking

September 14, 2023

NCLC joined a number of other organizations in petitioning the Consumer Financial Protection Bureau to commence a rulemaking to require meaningful consumer consent, after a dispute arises, regarding the use of arbitration to resolve disputes involving consumer financial products and services.

Written Testimony on Nursing Home Debt Collection in New York for the Chief Judge's 2023 Civil Legal Services Hearing

September 13, 2023

The National Consumer Law Center submitted testimony in response to a request from the Chief Judge of the Court of Appeals and the State of New York for feedback on the state of nursing home debt collection in New York. Additional attention and focus on nursing home debt collection is needed in New York to…

NCLC, EPIC & Public Knowledge Recommend a Market-Based Approach to Eradicate Illegal Robocalls

September 8, 2023

We urge the Commission to adopt a set of best practices for legal callers that—if widely used—will likely eliminate many of the illegal calls plaguing subscribers’ telephone lines. These best practices would leverage the market power of the legal callers to change the calculus of voice service providers who are currently complicit—either knowingly or with…

Comments in Response to CFPB, HHS, and Treasury Request for Information Regarding Medical Payment Products

September 11, 2023

The National Consumer Law Center (NCLC) (on behalf of our low-income clients), Americans for Financial Reform Education Fund, and Georgia Watch submit the following comments in response to the Request for Information Regarding Medical Payment Products (RFI) issued by the Consumer Financial Protection Bureau (CFPB), the Department of Health and Human Services (HHS), and the…

Comments in Response to the U.S. Department of Education's Proposed Total and Permanent Disability Discharge Application Form

September 8, 2023

On behalf of our low-income clients, the National Consumer Law Center submits these comments in response to the U.S. Department of Education’s request for feedback on the proposed application form for the Total and Permanent Disability (TPD) Program. Our comments reflect our experience working directly with low-income borrowers applying for TPD discharge and other federal…

US HHS Community Solar and LIHEAP Considerations

June 15, 2023

This guidance from the US Department of Health and Human Services draws on recommendations by NCLC and sets forth consumer protection guidance for Community Solar programs that enroll LIHEAP households.

FAQs: Can a Nursing Home Force a Resident’s Family and Friends to Pay the Bill?

September 7, 2023

Many nursing homes try illegal strategies to frighten family members or friends into paying the bill. Don’t be intimidated.

Coalition Letter To Under Secretary Kvaal Regarding School Accountability Rulemaking

August 31, 2023

In August 2023, NCLC joined a coalition letter to the Department of Education urging the Department to continue moving forward with its agenda to engage in a rule making to enhance school accountability and quality.

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