Letter Archives

Group Letter Regarding Emergency Request for Increased Lifeline Support During the COVID-19 Crisis

March 23, 2020

The undersigned organizations request the FCC immediately take actions to adapt the Lifeline program to meet the COVID-19 crisis.

Letter to Rohit Chopra Regarding Additional Actions the CFPB Should Take to Protect Consumers with Medical Debt

March 22, 2022

Letter highlighting important additional actions that the CFPB should take to protect and assist consumers with medical debts in collection.

Group Letter to Congress in Support of the Martha Wright Prison Phone Justice Act

September 19, 2022

Phone Justice Act, and S. 1541, the Martha Wright-Reed Just and Reasonable Communications Act.

Group Letter to the FTC Addressing Auto Sale Add-ons, Price and Financing Disclosures, Yo-yo sales, and More

September 12, 2022

Letter to Federal Trade Commission re: Motor Vehicle Dealers Trade Regulation Notice of Proposed Rulemaking- FTC-2022-0046-0001, Federal Register No. 2022-14214.

Group Letter Regarding Critical Need for Action to Limit Forced Arbitration

September 14, 2022

The undersigned organizations representing millions of consumers call upon the Consumer Financial Protection Bureau to continue its work and exercise its explicit authority to limit the use of forced arbitration requirements utilized by banks and financial institutions to strip Americans of their right to seek justice after being victimized by banking abuses or fraud.

Group Letter Supporting the Economic Continuity and Stability Act

March 2, 2022

This bill will facilitate the credit industry’s smooth transition from the Libor index, currently used to set adjustable interest rates in millions of outstanding consumer and business credit contracts in the United States. The bill is necessary because the LIBOR will no longer be available after June 30, 2023.

Coalition Letter to CFPB Regarding Training Repayment Agreement Provisions (TRAPs)

September 9, 2022

Letter to Gov. Newsom Requesting Signature on Keep Families Connected Act

September 2, 2022

The National Consumer Law Center requests your signature on Senate Bill 1008, the Keep Families Connected Act, which would provide free phone calls in all California juvenile halls and state prisons and remove a heavy financial burden imposed on incarcerated people and their loved ones and support systems.

Consumer Stories Show Congress Must Protect Consumers from Predatory Lending

February 1, 2022

Since the American Revolution, states have limited interest rates to stop predatory lending. Although most states limit rates, loopholes and evasions make protections imperfect. These unscrupulous lenders target vulnerable consumers, including veterans, senior citizens, low-income consumers, rural consumers, and communities of color.

Group Letter Urging Federally-Backed Investors & the CFPB to Improve Communications for Borrowers with Home Equity

August 31, 2022

A group of representatives from consumer advocacy, civil rights, and housing industryorganizations met to discuss an emerging issue. Namely, the rise in home prices over the last several years has resulted in positive equity for many homeowners, including borrowers who are delinquent and could possibly benefit from a retail sale of the property in lieu…

Letter Urging Federal Reserve Board to Prevent FedNow Errors and Fraud

August 10, 2022

As the Federal Reserve Board (FRB) continues its work to launch the FedNow Service, we urge the Federal Reserve Banks to take additional steps to prevent bad actors from using FedNow to steal funds from members of the public and to address errors. We are disappointed that the Board declined our request to incorporate fraud and error protections into the final Regulation J rule, but we appreciate the Board’s statement that it is “committed to promoting the development and implementation of industry-wide measures to help financial institutions detect and prevent fraud.”

Letter Supporting H.R. 7949: The "Stay Cool" Act

August 19, 2022

Letter in support of the "Stay Cool" Act sponsored by Rep. Watson Coleman.

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