1 – 2:30 PM EST Join us for our full Utility Consumer Rights Course, geared towards advocates and front-line social service workers who assist low-income Massachusetts consumers. In this course, we cover: the eligibility requirements for utility discounts; how to prevent service from being shut off; how to restore service if it has been terminated;…
Watch Recording Read More about Massachusetts Utility Consumer Rights Course
TIME: 2PM – 3PM SPEAKERS: Lauren Song, Susan Hegel, and Mac McCreight This session will focus on the intersection of tenants’ rights and utility issues. National Consumer Law Center (NCLC) attorneys will be joined by Lauren Song, Susan Hegel, and Mac McCreight from Greater Boston Legal Services (GBLS), who will present briefly and then help…
Read More about Massachusetts Utility Issues that Affect Tenants: Open Energy & Utility Q&A Hours
The last three years have marked unprecedented change in the federal student loan system. This training will provide a summary of these changes—including President Biden’s current cancellation announcement, the COVID-19 payment pause, the Public Service Loan Forgiveness Waiver, the Income Driven Repayment Account Adjustment, and the “Fresh Start” for borrowers with defaulted loans. Presenters will…
Watch Recording Read More about Assisting Older Borrowers in Navigating the Changing Federal Student Loan System
This session will focus on low income energy efficiency and weatherization programs in Massachusetts. We will be joined by guest experts Mary Wambui, Asset Manager at the Planning Office for Urban Affairs, and Brian Beote, Director of Energy Efficiency Operations at Action Inc. Wambui and Beote will briefly present on program basics, general things to know, best practices and things to avoid, etc.
Read More about Massachusetts Weatherization and Energy Efficiency: Open Energy & Utility Q&A Hours
February 22, 1:00 – 2:30 PM Join us for our full Utility Consumer Rights Couse, geared towards advocates and front-line social service workers who assist low-income, Massachusetts consumers. In this course, we cover the eligibility requirements for utility discounts, how to prevent service from being shut off, how to restore service if it has been…
Watch Recording Read More about Massachusetts Utility Consumer Rights Course
Join the NC Coalition for a webinar about criminal justice debt and its impact on North Carolinians. The webinar will cover North Carolina’s assessment, collection, and waiver of criminal-legal fines and fees.
Panelists will explore how to improve access to critical utility data on water affordability, including data on shutoffs, liens, arrears, and more, and how these data can be put to use in advocacy.
Watch Recording Read More about Water Affordability Advocacy: Deep Dive on Data Collection and Transparency
Q&A Hours are an informal, virtual space for folks in Massachusetts who work with low-income utility customers to gather with NCLC staff attorneys and other experts and ask questions about specific issues their clients are facing, ask general questions about MA utility law or the Utility Rights Course training materials, share information about what they are seeing in the field, and/or share recommendations with fellow advocates.
Read More about Massachusetts Retail Energy Supply Open Energy & Utility Q&A Hours
This webinar will help legal aid attorneys evaluate their clients’ chances of obtaining an undue hardship discharge and discuss how the new process will work. It is intended for staff at legal services and pro bono programs.
Watch Recording Read More about New Process to Discharge Student Loans in Bankruptcy
This webinar will look at medical debt in Native and Indigenous communities, the social and political influences causing an increased risk of medical debt, and what groups on the ground are doing to address this issue.
Watch Recording Read More about Medical Debt Crisis: Impact on Native and Indigenous Families
This webinar will provide a practical, how-to session on accessing and using the hospital price transparency data for those working with clients and/or interested in pushing policy solutions around medical debt.
Watch Recording Read More about Hospital Price Transparency: Understanding and Using the Data
Q&A Hours are an informal, virtual space for folks in Massachusetts who work with low-income utility customers to gather with NCLC staff attorneys and other experts and ask questions about specific issues their clients are facing, ask general questions about MA utility law or the Utility Rights Course training materials, share information about what they are seeing in the field, and/or share recommendations with fellow advocates.
Read More about Massachusetts LIHEAP Open Energy & Utility Q&A Hours
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