Scam Calls & Texts Archives

FCC Should Do More to Protect Consumers from Scam Texts

November 10, 2022

Group Comments re: CG Docket No. 21-402.

Testimony of Margot Saunders Regarding "Legislating to Stop the Onslaught of Annoying Robocalls"

April 30, 2019

Americans were subjected to 5.2 billion robocalls last month–an increase by a remarkable 370% just since December 2015.2 This explosion of robocalls invades our privacy, distracts us, disrupts our lives, costs us money, and undermines the utility of the American telephony system. These problem robocalls are not just overt scams, such as calls made by…

Presentation to the FCC: Telephone Subscribers Must be Protected from Robocalls Perpetrating Criminal Frauds

February 8, 2022

Powerpoint presentation of National Consumer Law Center, Electronic Privacy Information Center, Consumer Reports, National Consumers League, Public Knowledge, UnidosUS. and U.S. PIRG to the FCC on the scope and impact of scam robocalls and proposed regulatory fixes to stop the deluge of unwanted calls.

Consumer Groups to FCC: Finish the Exemptions Proceeding as Congress Required

October 4, 2022

This ex parte Notice is submitted to describe a meeting between Federal Communications Commission staff and consumer and privacy advocates on September 30, 2022.

Coalition Groups' Ex Parte Notice Urging FCC to Ensure Unwanted Robocalls are Blocked

September 22, 2021

Letter to FCC re: Notice of Ex Parte Presentation, Advanced Methods to Target and Eliminate Unlawful Robocalls EB Docket No. 17-59

Comments to FCC: Require Cellphone Providers to Take Full Responsibility for Losses Resulting from Fraudulent SIM Swaps

November 15, 2021

NCLC and EPIC Comments to the FCC on the Notice of Proposed Rulemaking in the matter of Protecting Consumers from SIM Swap and Port-Out Fraud (WC Docket No. 21-341)

Group Comments Regarding Advanced Methods to Target and Eliminate Unlawful Robocalls

July 24, 2019

Comments of Consumer Reports, National Consumer Law Center, on behalf of our low-income clients, Consumer Action, Consumer Federation of America, National Association of Consumer Advocates, and Public Knowledge to the Federal Communications Commission in the matter of Advanced Methods to Target and Eliminate Unlawful Robocalls.

Robocalls & Texts

FCC Must Eliminate Financial Incentives, Take Aggressive Action to Stop Dangerous Robocalls

August 18, 2022

August 18, 2022 WASHINGTON – The Federal Communications Commission (FCC) must take swift action to stop telephone service providers from making money by transmitting illegal robocalls to U.S. telephone numbers, according to the National Consumer Law Center (NCLC) and the Electronic Privacy Information Center (EPIC). NCLC and EPIC submitted comments in response to the FCC’s…

New Report Warns Scam Robocalls Will Continue As Long As Telephone Providers Can Rake in the Profits

June 1, 2022

June 1, 2022 Telephone service providers profit from more than a billion scam robocalls a month placed to U.S. telephone subscribers WASHINGTON – A new report from the National Consumer Law Center (NCLC) and the Electronic Privacy Information Center (EPIC) finds that the tens of millions of daily scam robocalls designed to steal money from…

Scam Robocalls: Telecom Providers Profit

June 1, 2022

This report explains the depth and reasons for scam robocall problem, and how the FCC has responded. We recommend several simple strategies that would stop most, if not all, of these fraudulent robocalls.

Group Letter Urging FCC to Provide Meaningful Protections Against Fraudulent Robocalls

February 10, 2022

Group Letter re: Notice of Ex Parte Presentation, WC Docket No. 17-97, Call Authentication Trust Anchor; CG Docket No. 17-59, Advanced Methods to Target and Eliminate Unlawful Robocalls.

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