2025 Consumer Protection Federal Priorities
NCLC will pursue common-sense regulatory and legislative reforms to ensure fairness, fight fraud, and protect consumers in 2025.
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Ex Parte for Am Bankers & Other Legal Callers & NCLC to FCC: Stop Scam Messages
The American Bankers Association, the Bank Policy Institute, Edison Electric Institute, and other trade associations representing banks, credit unions, other financial services providers, and electric utility companies, along with NCLC joined together for this meeting because they are united in their commitment to combating criminals who attempt to defraud consumers by impersonating legitimate businesses through…
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Amicus Brief to 11th Circuit Support FCC's One-to-One Consent Rule for Prerecorded Telemarketing Calls
This amicus brief is in support of the FCC's Dec. 2023 regulations strengthening requirements for prior express consent for prerecorded telemarketing calls.
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Comments to FCC on Wireless Providers Exemption and Automated Opt Out
The FCC should not allow wireless providers to continue to be exempt from compliance with the consent requirements for automated calls and texts to its customers. The requirement in 47 C.F.R. § 64.1200(b)(3) that some calls to residential lines using an automated or prerecorded voice (prerecorded voice calls) provide an automated opt-out mechanism should apply…
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Consumer Groups Support of One-to-One Consent Rule
As illustrated in the hundreds of express comments filed in this proceeding from small businesses that are not lead generators or telemarketers, the “economic consequences” of the Commission’s order will be overwhelmingly positive for small business because telemarketing messages to their telephones cost them– in money, time, and missed calls.
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FCC Must Increase Accountability in Fight to End SIM Swap and Port-Out Fraud
Reply comments filed yesterday with the FCC call for substantially stronger rules to protect cell phone users from SIM swap and port-out frauds.
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Coalition Reply Comments to the FCC Regarding New Rules to Prevent SIM Swap and Port-out Fraud
Reply comments applaud the FCC for its response to carrier vulnerabilities leading to SIM swap and port-out fraud.
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Letter Urging the FCC to Require an Automated Opt Out for All Calls with Prerecorded Voice
This letter requests the FCC--again--to require an automated opt-out mechanism for all calls, including non-telemarketing calls to cell phones, that include a prerecorded voice.
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Consumer and Privacy Group Comments to FCC Urging the Elimination of Rotating Numbers for Robocalls
These comments urge the FCC to explicitly prohibit the temporary rental of outward dialing telephone numbers to robocallers, to eliminate this method of evading caller ID requirements.
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FCC Rulemaking Will Protect Consumers from Invasive Robocalls
Advocates applaud the Federal Communications Commission (FCC) for voting today to clarify its rules on telemarketing calls by unequivocally prohibiting the abuse of consumer consent by lead generators.
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Presentation to the FCC on the Application of E-Sign to TCPA Regulations
NCLC staff illustrated to FCC how the federal E-Sign Act applies to TCPA regulations.
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Consumer Reports: Car Insurance Quote Comparison Websites Save You Time, But Watch for Privacy Pitfalls
Appearing in Consumer Reports on Aug. 17, 2023, Kaveh Waddell talks to Margot Saunders about how some comparison websites sell your personal data to agents and marketers who can target you with calls, emails, and texts. “We think consumers would be really really happy if they didn’t have to sign up for robocalls in order…
