Cracking the Code: Understanding and Overcoming Language Barriers in Consumer Finance
This report covers the ways that financial institutions across the financial services industry serve, or fail to serve, people with limited English proficiency.
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"What the Heck, Dude!": How States Can Fight Rental Housing Junk Fees
This companion report to Too Damn High focuses on steps that state and local governments and advocates can take to address junk fees.
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What the Heck, Dude! New Report Focuses on How States Can Fight Rental Housing Junk Fees
Report discusses state and local laws addressing rental housing junk fees and provides recommendations to protect renters.
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KUER/NPR: Utah’s rents are already a challenge. Extra fees can stretch things even further
Airing on KUER 90.1/ NPR Utah on August 28, 2024, Macy Lipkin interviews Ariel Nelson in coverage of rental housing junk fees and efforts to regulate them. The Federal Trade Commission is considering a rule that would prohibit hidden or misleading fees for any business. Ariel Nelson, a staff attorney with the National Consumer Law Center, has seen…
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NCLC Petition for Rulemaking under the Equal Credit Opportunity Act to Protect Renters
This is a petition urging the CFPB to open a rulemaking under the Equal Credit Opportunity Act (ECOA) to define residential real estate leases as “credit” and landlords as “creditors” under the ECOA for two limited purposes:
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Louis v. Saferent Solutions, LLC
Louis et al v. Saferent Solutions, LLC et al, 1:22-CV-10800-AK (D. Mass.) This class action lawsuit alleges that a national tenant screening provider was violating the Fair Housing Act and related state laws for years. SafeRent, formerly known as CoreLogic Rental Property Solutions, provides tenant screening services that disproportionately give low scores to Black and…
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HUD Takes Aim at Discriminatory Practices by Tenant Screening Companies and Housing Providers
New guidance addresses how the Fair Housing Act protects renters from common tenant screening practices, including use of AI
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Groups Celebrate Updated Energy Efficiency Rules for New U.S.-Backed Homes
Advocates and industry groups welcomed newly adopted energy codes today for federally supported homes across the country.
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52 Advocacy Groups Endorse FTC’s Ban on Junk Fees
A broad coalition of consumer advocacy groups support the proposal to ban hidden and misleading fees across the economy.
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Comments Concerning Rental Housing Junk Fees in Response to the FTC's Notice of Proposed Rulemaking
To help ensure that renters can find safe, decent, and affordable housing, we urge the FTC to adopt a final rule that applies to rental housing and protects renters and rental housing applicants from hidden, misleading, and excessive fees.
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The New York Times: More Tenants Can Now Add Rent Payments to Their Credit Score
Appearing in The New York Times on Jan. 26, 2024, Ann Carrns talks to Ariel Nelson, staff attorney at NCLC about how renters can increasingly choose to have their timely monthly payments reported to the credit bureaus, with the goal of improving their credit profile to qualify for loans. Consumers should be cautious, said Nelson.…
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CFPB Takes Aim at Misleading, Incomplete, and Old Information in Background Check Reports
New guidance addresses inaccurate background check reports and sloppy practices in providing workers and renters with copies of their reports.
