WBUR: New rules in Mass. crack down on hidden fees — and stir confusion at some restaurants
Appearing in WBUR Boston on September 2, 2025, Shennan Kavanagh, director of litigation at the National Consumer Law Center, talks to Hanna Ali and Nik DeCosta-Klipa about how, starting today, businesses in Massachusetts must display the total price of certain goods and services before customers reach checkout, thanks to new state regulations against hidden costs known as…