Resources Archive

Don’t Let Deferred Interest Ruin Your Holidays

November 1, 2018

Comments to the Consumer Financial Protection Bureau Regarding the Credit CARD Act of 2009

February 19, 2013

Comments of the National Consumer Law Center, on behalf of our low income clients, on the Credit Card Accountability, Responsibility and Disclosure Act of 2009 (CARD Act). We join with the many other commenters who explain how the Credit CARD Act has been an enormous benefit to consumers and to responsible credit card issuers. We…

Unmet Promise: Reverse Mortgage Servicing Challenges and How to Preserve Housing Stability for Older Adults

February 6, 2023

BY: SARAH BOLLING MANCINI WITH: COLIN WEIDIG, CAMILLE DESIERTO, MARYANN FLANAGAN, RACHEL SCOTT There are roughly 480,000 reverse mortgages currently outstanding in the United States. This number is expected to grow as baby boomers age. The program was designed to allow older homeowners to borrow against their home equity without the risk of displacement, but…

Comments to FTC Regarding the Business Opportunity Rule

January 31, 2023

Comments in response to the Federal Trade Commission’s November 25, 2022 advance notice of proposed rulemaking on the Business Opportunity Rule. This comment addresses why the Business Opportunity Rule is necessary, how the FTC is properly using its authority to review and potentially expand the scope of the Business Opportunity Rule, and how enhancing the…

Letter urging the Arizona Attorney General to Rescind Opinion Letter regarding Earned Wage Access Product

January 24, 2023

NCLC, along with the Center for Economic Integrity (CEI), the William E. Morris Institute for Justice, and Wildfire, sent a letter to the new Arizona Attorney General urging her to rescind Opinion Letter 122-005 (R22-011) regarding Earned Wage Access Products, which was adopted on December 18, 2022. The letter explains that the opinion is not…

Testimony regarding the Importance of the Telephone Consumer Protection Act to Safeguard Consumers

May 18, 2016

Margot Saunders testified before the Senate Committee on Commerce, Science & Transportation on the importance of maintaining the integrity of the Telephone Consumer Protection Act (TCPA) for consumers.

Testimony regarding the Escalating Problem of Unwanted Robocalls and What to Do About It

April 18, 2018

Margot Saunders testified before the Senate Committee on Commerce, Science & Transportation on the importance of maintaining the integrity of the Telephone Consumer Protection Act (TCPA) for consumers.

Comments to Federal Reserve Regarding Collection of Checks, Funds Transfers Through Fedwire

September 9, 2021

The National Consumer Law Center (NCLC) (on behalf of its low-income clients), the National Community Reinvestment Coalition (NCRC) and the National Consumers League (NCL) submitted comments to the Federal Reserve Board (FRB) on its proposed rules for implementing the FedNow faster payment system. The groups expressed significant concerns that FedNow, under the proposed Regulation J…

Your Credit Card Rights

August 9, 2016

Most credit card consumers experience problems with credit card bills at some point in their lives. A merchant might bill them twice for the same item or bill them for more than the agreed-to amount. Mail-order merchandise might never arrive, but a charge will appear on the consumer’s credit card bill. Thieves might use the…

Protections for Debit Card and Electronic Transactions

December 15, 2014

Debit cards and electronic payments are convenient ways to pay for purchases or bills, but sometimes there can be errors or even theft. The bank might mistakenly process a charge for the wrong amount. Thieves might use your debit card number to buy a big-ticket item, such as a TV or computer. Fortunately, a federal…

Report: How GSE Note Sales Undermine Homeownership

January 30, 2023

A Call for Reform By: Andrea Bopp Stark, Alys Cohen, Steve Sharpe, Geoff Walsh Congress has charged the housing giants Fannie Mae and Freddie Mac (the government-sponsored enterprises or GSEs) with the goals of supporting and expanding homeownership. Yet, during the COVID-19 pandemic, the Federal Housing Finance Agency (FHFA), Fannie and Freddie have undercut—and continue…

Comments to the CFPB's Outline of Proposals to Implement Section 1033, Consumer Access to Financial Records, Small Biz Review

January 25, 2023

The National Consumer Law Center (on behalf of its low-income clients) (NCLC) and U.S. PIRG submit comments in response to the Consumer Financial Protection Bureau (CFPB)’s Outline of Proposals and Alternatives Under Consideration to Implement Section 1033 of the DoddFrank Act, issued pursuant to Small Business Regulatory Enforcement Fairness Act (SBREFA) on October 27, 2022.…

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