While Massachusetts does not have any laws or policies specifically designed to help address problems with utility bills if the consumer was a crime victim or domestic violence survivor, there are some tools that can prove very helpful for advocates to assist clients.
NCLC survey of Legal Aid and non-profit attorneys reveals credit reporting and debt collection consequences of alleged rental debt.
Fact sheet provides tips for reverse mortgage non-borrowing spouses to remain in their home.
Webinar to introduce consumer advocates to concepts that will assist them in centering race in their practice.
Read More about Approaching Consumer Law with a Racial Justice Lens
Appendix F of Protecting Seriously Ill Consumers From Utility Disconnections
Read More about Appendix F: Requirements for Documentation of Serious Illness and Sample Forms
Appendix E of Protecting Seriously Ill Consumers From Utility Disconnections
Appendix D of Protecting Seriously Ill Consumers from Utility Disconnections: What States Can Do To Save Lives Now
Read More about Appendix D: Sample Renewal Provisions of State Serious Illness Rules
Appendix C of Protecting Seriously Ill Consumers From Utility Disconnections
Read More about Appendix C: States with Sample Prompt Reconnection Protection Rules
Appendix to Obtaining Mortgage Relief for Survivors of Disasters: A Practice Guide for Advocates
Read More about Appendix C: Long Summaries of Loss Mitigation Rules for Government-Backed Loans
Appendix C of How States Can Help Students Harmed by Higher Education Fraud
Read More about Appendix C: Checklist to Evaluate a State Student Protection Fund (SPF)
Appendix B of Protecting Seriously Ill Consumers from Utility Disconnections: What States Can Do to Save Lives Now
Read More about Appendix B: States That Allow Phone Call Followed by Written Certification
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