All Resources
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Attachments: Recommended Revisions to False Certification Discharge Policies and Regulations
Attachments accompanying NCLC's Letter to President-Elect Joseph Biden Transition Team re: Recommended Revisions to False Certification (Ability-to-Benefit) Discharge Policies and Regulations
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Assisting MA Victims of Crime and Domestic Violence Survivors Who Are Having Problems Establishing a New Account or Paying Utility Bills
While Massachusetts does not have any laws or policies specifically designed to help address problems with utility bills if the consumer was a crime victim or domestic violence survivor, there are some tools that can prove very helpful for advocates to assist clients.
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Assisting Consumers with Rental Debt During COVID-19: Legal Aid and Non-Profit Attorneys Share Their Experiences
NCLC survey of Legal Aid and non-profit attorneys reveals credit reporting and debt collection consequences of alleged rental debt.
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Are You a Reverse Mortgage Non-Borrowing Spouse? Tips to Help You Remain in Your Home
Fact sheet provides tips for reverse mortgage non-borrowing spouses to remain in their home.
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Approaching Consumer Law with a Racial Justice Lens
Webinar to introduce consumer advocates to concepts that will assist them in centering race in their practice.
Read More about Approaching Consumer Law with a Racial Justice Lens
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Appendix F: Requirements for Documentation of Serious Illness and Sample Forms
Appendix F of Protecting Seriously Ill Consumers From Utility Disconnections
Read More about Appendix F: Requirements for Documentation of Serious Illness and Sample Forms
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Appendix E: Sample Notice Provisions of State Serious Illness Protection Notice Rules
Appendix E of Protecting Seriously Ill Consumers From Utility Disconnections
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Appendix D: Sample Renewal Provisions of State Serious Illness Rules
Appendix D of Protecting Seriously Ill Consumers from Utility Disconnections: What States Can Do To Save Lives Now
Read More about Appendix D: Sample Renewal Provisions of State Serious Illness Rules