We applaud the Commission’s proposal to provide consumers with the right to opt out of all exempted prerecorded calls. The Commission is required by the TRACED Act to establish numerical limits for all exempted calls, and we recommend that the numerical limit for prerecorded calls to a residential line that are exempted from the requirement…
National Consumer Law Center filed comments on behalf of its low-income clients and Consumer Action, Consumer Federation of America, Consumer Reports, EPIC, National Association of Consumer Advocates, and U.S. PIRG, supporting in part and opposing in part the petitions for reconsideration of the new regulations limiting unwanted automated calls issued in late 2020 by the…
Read More about Coalition Comments to the FCC Asserting that Debt Collection Calls Must Be Limited
This ex parte Notice relates to a telephone meeting between staff members of the FederalCommunications Commission (FCC), Jonathan Thessin of the American Bankers Association (ABA), Margot Saunders of the National Consumer Law Center (NCLC), and Maureen Mahoney of ConsumerReports. The primary purpose of this meeting was to urge the FCC to act expeditiously on the…
Read More about NCLC & ABA to FCC: Facilitate Calls to Help Stop Foreclosures During COVID-19
This coalition comment, led by the Leadership Conference on Civil and Human Rights, supports the Office of Information and Regulatory Affairs’ recent proposed revisions to the federal regulatory process (as announced in Circular A-4 and Circular A-94). The proposed revisions are much-needed updates that will help the government make policies that respond to the needs…
Read More about Leadership Conference Group Comments on Proposed Improvements to Regulatory Process
The National Consumer Law Center (NCLC), on behalf of its low-income clients, and the Electronic Privacy Information Center, applaud the Federal Communication Commission (Commission or FCC) for its continuing attention to the persistent problem of illegal calls. The Commission is encouraged to continue to develop systemic solutions, including many that are proposed in this docket.…
While the Commission has undertaken several efforts to mitigate scam robocalls over the last twenty years, in particular since the TRACED Act, the number of illegal robocalls, as well as estimated consumer losses from these calls, continues to grow. We urge the Commission to change the incentive structures that encourage providers to facilitate illegal call…
Read More about Consumer Groups Urge FCC to Require Telecom Providers to Stop Scam Calls
The Electronic Privacy Information Center (EPIC), and the National Consumer Law Center (NCLC) on behalf of its low-income clients, filed reply comments to encourage the Commission to prioritize protecting consumers from widescale, automated fraud facilitated through robocalls placed through the U.S. telephone network. Advocates urge the Commission to create meaningful incentives to all providers to…
Joint comments were filed by NCLC, other consumer groups, and others on problems with the NAIC’s proposed model state law for regulating private mortgage insurance, drafted by the Center for Economic Justice
Read More about Consumer Comments on NAIC Revision Model Private Mortgage Insurance Act
NCLC has responded to NASEO's RFI regarding an essential component of state's IRA home energy rebates programs -- consumer protections. The Department of Energy's one-time nearly $9 billion home energy efficiency and electrification rebates provide an opportunity to package critical energy efficiency investments to the most vulnerable households, but it could open the door to unfair or predatory practices.
Read More about Comments to NASEO's IRA Rebates RFI Regarding Essential Consumer Protections