The Electronic Privacy Information Center (EPIC), and the National Consumer Law Center (NCLC) on behalf of its low-income clients, filed reply comments to encourage the Commission to prioritize protecting consumers from widescale, automated fraud facilitated through robocalls placed through the U.S. telephone network.
Advocates urge the Commission to create meaningful incentives to all providers to stop transmitting illegal robocalls. In comments filed last month, the groups urged the Commission to issue regulations that are more aggressive, more automated, and which effectively motivate providers to avoid transmitting these calls.
In these Reply Comments, advocates highlight two problems with the Commission’s response to the robocall scourge: inadequate incentives for providers to stop transmitting the calls, and inadequate responsiveness to the harm suffered by consumers.