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Report: COVID-Driven Utility Debt Rises in Massachusetts, Urgent Action Needed to Keep the Heat On

November 15, 2021

November 15, 2021 New Analysis Finds Nearly One Million Massachusetts Residential Utility Customers At Risk of Utility Service Being Shut Off Download report at: https://bit.ly/more-covid-util-arrearages BOSTON – Close to a million people could be at risk of losing gas and electric service in Massachusetts, according to a new analysis from the National Consumer Law Center.…

Consumer Impact, Fall 2021

November 11, 2021

Consumer Impact is a biannual publication of the National Consumer Law Center to inform our supporters about NCLC’s advocacy.

Report: Will States Let Debt Collectors Push Families into Poverty as Pandemic Protections Expire?

November 10, 2021

November 10, 2021 Download the full report, state maps and state-specific information: https://www.nclc.org/issues/report-still-no-fresh-start.html BOSTON – With millions of families struggling to recover from the economic fallout of the COVID-19 pandemic, and state and federal payment forbearances, eviction bans and utility shut off moratoriums coming to an end, states maintain a vital role in protecting households…

Key Broadband Affordability Wins in Biden's Infrastructure Bill

November 8, 2021

November 8, 2021 U.S. House Votes to Advance President Biden’s Infrastructure Package WASHINGTON – Consumer advocates praised the House passage of H.R. 3684, the Infrastructure Investment and Jobs Act (or “IIJA”). Along with major items such as investment in water infrastructure, IIJA helps low-income families bear rising energy costs and aims to close the digital…

NCLC Advocates Applaud CFPB’s Action to Protect Consumers from False Identification by Background Screening Companies

November 4, 2021

November 4, 2021 BOSTON – National Consumer Law Center advocates applaud the Consumer Financial Protection Bureau’s (CFPB) advisory opinion affirming that consumer reporting agencies, including tenant and employment screening companies, violate the Fair Credit Reporting Act if they use name-only matching or other insufficient matching procedures to match information to a consumer. “Too many people…

NCLC’s Pizor Urges Protections for Borrowers With Adjustable Interest Rate Loans in Senate Testimony

November 2, 2021

November 2, 2021 WASHINGTON– Today, Andrew Pizor, staff attorney at the National Consumer Law Center, testified before the U.S. Senate Committee on Banking, Housing, and Urban Affairs during “The Libor Transition: Protecting Consumers and Investors” hearing on the consumer and investor impact of transitioning from the Libor benchmark interest rate. “The end of the Libor…

NCLC’s Saunders Testifies on Buy Now, Pay Later and Other Fintech Cashflow Products

November 1, 2021

On Tuesday, Nov. 2 at 10 am ET, Lauren Saunders, associate director of the National Consumer Law Center will testify before the U.S. House Committee on Financial Services’ Task Force on Financial Technology during a hearing titled, “Buy Now, Pay More Later? Investigating Risks and Benefits of BNPL and Other Emerging Fintech Cash Flow Products.” …

SBPC and NCLC Warn Education Department that Delaying “Operation Fresh Start” Will Deny Promised COVID-19 Protections to Millions of Student Loan Borrowers in Default

October 19, 2021

October 19, 2021 WASHINGTON — Today, the Student Borrower Protection Center and the National Consumer Law Center released the following statements in response to press reports that the U.S. Department of Education is weighing but has not yet taken steps to protect millions of struggling federal student loan borrowers from the harsh consequences of default…

Bank Regulators’ Proposal on Third-Party Relationships Silent on Predatory Rent-a-bank Lending, Posing Risks for Banks and Consumers

October 19, 2021

October 19, 2021 WASHINGTON – Today, the National Consumer Law Center (NCLC), on behalf of its low-income clients, the Center for Responsible Lending (CRL), and the National Fair Housing Alliance released their comment letter to the Federal Deposit Insurance Corporation (FDIC), Office of the Comptroller of the Currency (OCC), and Federal Reserve Board (FRB) on…

Consumer and Privacy Advocates Push FCC to Require VoIP Providers to Be Vigilant Against Illegal Robocallers

October 15, 2021

October 15, 2021 On Thursday, the Electronic Privacy Information Center (EPIC) and the National Consumer Law Center (NCLC) on behalf of its low-income clients, submitted comprehensive comments urging the Federal Communications Commission (FCC) to significantly increase the accountability of VoIP providers who allow robocallers to access the American telephony system. The proceeding, required by Section…

U.S. Department of Education to Extend Federal Student Loan Servicing Contracts for Two Years

October 15, 2021

October 15, 2021 In response to the announcement that the U.S. Department of Education will be extending the federal student loan servicing contracts for 2 years, Persis Yu, the director of National Consumer Law Center’s Student Loan Borrower Assistance Project, issued the following statement: “On January 31, 2022, the federal student loan payment suspension is…

CFPB Urged to Reverse Earned Wage Actions that Threaten to Create Dangerous Fintech Payday Loan Loopholes

October 12, 2021

October 12, 2021 Opinion and Order Under Former Director Kraninger Promote Evasions of Credit, Fair Lending, and Payday Loan Laws WASHINGTON – A coalition of 96 consumer, labor, civil rights, legal services, faith, community and financial organizations and academics is urging the Consumer Financial Protection Bureau (CFPB) to revoke or significantly revise two actions taken…

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