Originally appearing on CBS News on August 14, 2024, Anna Warner interviews NCLC Senior Attorney Chi Chi Wu for a discussion about medical credit cards, which have been increasing in popularity as a way for patients to pay for expenses like hearing, vision, dentistry and even hospital services. Consumer advocates warn that some of these…
Originally appearing in NPR- Philadelphia (KLCC) on August 14, 2024, Jeff Brady interviews NCLC senior attorney Jenifer Bosco in coverage of how customer complaints against the country’s residential rooftop solar industry have increased dramatically in recent years. In online forums like Reddit, there’s a constant stream of complaints and requests for help from dissatisfied residential solar customers. Part of the…
Read More about NPR: Rooftop solar has a fraud problem. The industry is working to build back trust
Originally appearing in NPR on August 14, 2024, Jeff Brady interviews NCLC senior attorney Jenifer Bosco in coverage of the rooftop solar industry and hidden fees and deceptive statements in marketing the financial benefits of solar. Consumer advocates say you should be skeptical of anyone who knocks on your door selling solar. “I wouldn’t sign…
Read More about NPR: Thinking about rooftop solar? 4 things to consider and how to protect yourself
Sarah B. Mancini will recommend policy reforms to protect aspiring homeowners from deceptive financing
The proposal would stop credit reporting companies from sharing medical debts with lenders and prohibit lenders from making lending decisions based on medical information.
Read More about 100+ Groups Support the CFPB’s Removal of Medical Debt From Credit Reports
Advocates Applaud New Materials about Financing Solar Projects and Avoiding Scams and Look Forward to Robust Action from Federal Agencies to Protect Consumers
Read More about New Initiatives Empower Consumers Seeking Solar Power
The Protecting Consumers from Payment Scams Act will help stop consumers from losing billions of dollars each year to fraud.
Read More about Federal Legislation Aims to Protect Consumers from Payment Fraud
BNPL Purchases Should Have the Same Protections as Credit Card Purchases
BOSTON – Today, the Department of Education announced that it is taking another step forward on plans to provide federal student loan debt relief to millions of people by alerting borrowers of the potential for relief this fall and giving them an opportunity to opt out of relief. This step follows the Department’s proposal of…
Originally appearing in the Los Angeles Times on July 24, 2024, Michael Hiltzik interviews NCLC associate director Lauren Saunders for coverage of the CFPB’s efforts to rein in predatory payday and earned wage access loans. “A payday advance that is repaid on payday is a payday loan, and fintech cash advance apps that call themselves…
Originally appearing in The New York Times on July 26, 2024, Ann Carrns interviews NCLC associate director Lauren Saunders on JPMorgan Chase’s decision to bar customers from using its credit cards to repay increasingly popular “buy now, pay later” installment loans. Financial regulators and consumer advocates frown upon using credit cards to pay off installment…
Landmark Complaint Outlines Pattern and Practice of Illegal Overcharging, Incompetence, and Ongoing “Call Deflection” Doom Loop July 22, 2024 | Washington, D.C. – Today, the AFT filed a groundbreaking consumer protection lawsuit against the Higher Education Loan Authority of the State of Missouri (MOHELA), the giant student loan servicing company under fire for mismanaging student…
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