FTC Expands Telemarketing Rules to Cover Technical Support Scams
Technical Support Scams Cost Older Consumers $175M in Losses Last Year
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2025 Consumer Protection Federal Priorities
NCLC will pursue common-sense regulatory and legislative reforms to ensure fairness, fight fraud, and protect consumers in 2025.
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Amicus Brief to 11th Circuit Support FCC's One-to-One Consent Rule for Prerecorded Telemarketing Calls
This amicus brief is in support of the FCC's Dec. 2023 regulations strengthening requirements for prior express consent for prerecorded telemarketing calls.
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Testimony Before Senate Commerce Regarding the Escalating Problem of Unwanted Robocalls and What To Do About It
Margot Saunders, senior attorney at the National Consumer Law Center provided testimony before the U.S. Senate Committee on Commerce, Science, and Transportation on the importance of the TelephoneConsumer Protection Act (TCPA).
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Testimony Before Senate Commerce Regarding Illegal Robocalls: Calling All to Stop the Scourge
Margot Saunders, senior attorney at the National Consumer Law Center provided testimony before the U.S. Senate Committee on Commerce, Science, and Transportation focused on the importance of maintaining the integrity of the Telephone Consumer Protection Act for consumers.
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Testimony Before Senate Commerce Regarding the Importance of the Telephone Consumer Protection Act to Safeguard Consumers
On behalf of the millions of consumers, Margot Saunders, senior attorney at the National Consumer Law Center, asks Senators to defend and strengthen the Telephone Consumer Protection Act as an essential bulwark against unwanted, annoying, harassing, and even dangerous, robocalls.
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Ex Parte to Wireline Bureau on Numbering Policies
Callers rotating through numbers circumvent the goals of the TRACED Act as well as the efforts of the FCC and providers to block illegal calls. While existing regulations prohibit this misconduct, the FCC should use TRACED Act authority to issue a new rule that unequivocally prohibits number rotation for outbound calls.
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Consumer Group Comments in Support of Clarifying That a Private Right of Action Exists When Telemarketers Fail to Provide Correct Caller ID
The FCC promulgated the requirement in 47 CFR 64.1601(e) that telemarketers must provide a caller ID pursuant to its authority to issue regulations for the Do Not Call Registry, meaning that a telemarketer's failure to provide the correct caller ID leads to the damages under the TCPA.
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Letter to FCC from National Consumer and Privacy Groups on Importance of Allowing Wireless Providers to Impose CTIA's Best Practices on Business to Consumer Texts
Commenters representing frequent business texters (including telemarketers) seek to unwind and reduce existing protections fail to recognize that the reason that the text method of communication is currently so valuable is directly related to the protections the Messaging Principles and Best Practices and providers establish for these messages, particularly the control that these protections give…
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Protect Small Businesses from Unwanted Telemarketing Calls
The FCC must protect small business owners from invasive and costly calls.
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FCC Rulemaking Will Protect Consumers from Invasive Robocalls
Advocates applaud the Federal Communications Commission (FCC) for voting today to clarify its rules on telemarketing calls by unequivocally prohibiting the abuse of consumer consent by lead generators.
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Senate Testimony of Margot Saunders Regarding Protecting Americans from Robocalls
Margot Saunders, senior attorney for the National Consumer Law Center testified before the Senate Committee on Commerce, Science, & Transportation Subcommittee on Communications, Media, and Broadband. The current regulatory structure allows criminals access to Americans’ wallets: billions of dollars are stolen every year through scams executed over this nation’s telephone lines. At the same time,…
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