Comments of National Consumer Law Center on behalf of its low-income clients and Consumer Action, Consumer Federation of America. Electronic Privacy Information Center, Florida Justice Project, Jacksonville Legal Aid, Inc., Justice in Aging, National Association of Consumer Advocates, National Consumers League, National Health Law Program, Public Knowledge, and U.S. PIRG in response to the Federal…
We applaud the Commission’s proposal to provide consumers with the right to opt out of all exempted prerecorded calls. The Commission is required by the TRACED Act to establish numerical limits for all exempted calls, and we recommend that the numerical limit for prerecorded calls to a residential line that are exempted from the requirement…
National Consumer Law Center filed comments on behalf of its low-income clients and Consumer Action, Consumer Federation of America, Consumer Reports, EPIC, National Association of Consumer Advocates, and U.S. PIRG, supporting in part and opposing in part the petitions for reconsideration of the new regulations limiting unwanted automated calls issued in late 2020 by the…
Read More about Coalition Comments to the FCC Asserting that Debt Collection Calls Must Be Limited
This ex parte Notice relates to a telephone meeting between staff members of the FederalCommunications Commission (FCC), Jonathan Thessin of the American Bankers Association (ABA), Margot Saunders of the National Consumer Law Center (NCLC), and Maureen Mahoney of ConsumerReports. The primary purpose of this meeting was to urge the FCC to act expeditiously on the…
Read More about NCLC & ABA to FCC: Facilitate Calls to Help Stop Foreclosures During COVID-19
A December 14, 2022 PowerPoint presentation before the FCC, presented by Margot Saunders and Carolyn Carter at the National Consumer Law Center and Chris Frascella at the Electronic Privacy Information Center (EPIC), covers the following: DNC rules apply to text messages (we are not talking about 227(b) rules) TCPA’s requirements for prior express invitation or…
Read More about Elements of Proving Express Invitation or Permission for Texts
The National Consumer Law Center (NCLC), on behalf of its low-income clients, and the Electronic Privacy Information Center, filed comments along with Appleseed Foundation, Consumer Action, Consumer Federation of America, National Association of Consumer Advocates, National Association of State Utility Consumer Advocates (NASUCA), National Consumers League, Public Citizen, Public Knowledge, and U.S. PIRG, regarding the…
Advocates say Commission must act to preserve and expand protections against unwanted, dangerous, or illegal text messages WASHINGTON – The National Consumer Law Center (NCLC) and the Electronic Privacy Information Center (EPIC), along with sixteen other national and state consumer and privacy groups representing a broad swath of individual telephone subscribers across the United States,…
The National Consumer Law Center (NCLC) and the Electronic Privacy Information Center (EPIC), along with sixteen other national and state consumer and privacy groups representing a broad swath of individual telephone subscribers across the United States, urge the Federal Communications Commission (FCC) to stand firm against requests to force cell phone carriers to allow unwanted…
Read More about Reply Comments to the FCC Regarding Unwanted and Illegal Text Messages
This week, the Federal Communications Commission (FCC) made “crystal clear” that ringless voicemail is subject to the Telephone Consumer Protection Act (TCPA) and to the same rules prohibiting callers from making calls to cellphones without consumers first providing consent. In a Declaratory Ruling, the FCC highlighted comments submitted by NCLC, writing, “We thus agree with…
Americans were subjected to 5.2 billion robocalls last month–an increase by a remarkable 370% just since December 2015.2 This explosion of robocalls invades our privacy, distracts us, disrupts our lives, costs us money, and undermines the utility of the American telephony system. These problem robocalls are not just overt scams, such as calls made by…
This ex parte Notice is submitted to describe a meeting between Federal Communications Commission staff and consumer and privacy advocates on September 30, 2022.
Read More about Consumer Groups to FCC: Finish the Exemptions Proceeding as Congress Required
Flyer instructing consumers to take action by reporting abusive debt collection
