CFPB Dismisses Case Brought Against Transunion Over Allegations It Tricked Customers into Overpaying
Enforcement action accuses Transunion of using ‘dark patterns’ to mislead consumers into purchasing monthly subscriptions they don’t need.
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Fraud Fighters: A Beginner’s Guide to Protecting Consumers from Payment Scams of all Stripes
TIME: 2 – 4 PM EST This beginner-friendly training provides an overview of consumer rights and remedies for consumer losses from electronic debits (Electronic Funds Transfer Act), wire transfers (UCC), check frauds (UCC), credit card losses (Fair Credit Billing Act), and theft of benefits from EBT cards (Quest rules and state laws). Speakers:
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American Banker: Don't blame credit repair for surging consumer complaints
Originally appearing in American Banker on July 3, 2024, Chi Chi Wu, senior attorney at the National Consumer Law Center’s letter to the editor addresses a claim made by several industry representatives that the spike in complaints and lawsuits against the credit bureaus, as well as the banks and debt collectors that supply them with information,…
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Myths and Facts About Improving Credit Repair State Laws
Credit repair organizations (CROs) claim they can help improve consumers’ credit records, but they rarely deliver. And they can charge consumers hundreds of dollars per month, sometimes for years. States are trying to strengthen protections, but credit repair industry has predictably responded with myths about why stronger protections are not needed.
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NCLC Urges Support for Illinois HB 4507
Illinois HB4507 modernizes how Illinois regulates credit repair, addressing issues not contemplated by the state's original laws, including use of the internet and new attempts to evade consumer protection laws.
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White House Takes Aim at Junk Fees in Rental Housing, Banking, and More
The Biden-Harris administration announced new efforts to crack down on junk fees, including a FTC proposal on junk fees.
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The New York Times: Beware Companies Selling Credit ‘Repair’ Services
Ann Carrns talks to Andrew Pizor about how while occasionally credit repair companies’ efforts may work, any benefit is often temporary.
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Money: From Netflix to Rent, You Can Use Everyday Bills to Boost Your Credit Score — but There's a Catch
Appearing in Money Magazine on Aug. 7, 2023, Adam Hardy looks at new ways to instantly increase your credit scores and talks to Ariel Nelson about how these programs might not be as helpful as they appear–and in some cases could harm low-income folks who are already struggling. Not all credit-boosting programs are created equal,…
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How to File a Complaint With the Consumer Financial Protection Bureau (CFPB) About Credit Repair
Anyone can file a complaint with the CFPB and there are two ways to file: Over the phone and Online. This resource outlines the steps to take to submit comment and provides tips to completing the forms.
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NCLC Request for CFPB to Limit Arbitration of FCRA Lawsuits
The National Consumer Law Center urges the Consumer Financial Protection Bureau (CFPB) to address how forced arbitration clauses in credit monitoring contracts are being used by consumer reporting agencies (CRAs) to compel arbitration of Fair Credit Reporting Act lawsuits. NCLC urges the CFPB to address this issue in its forthcoming FCRA rulemaking by prohibiting the…
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Too Damn High: How Junk Fees Add to Skyrocketing Rents
Junk fees jeopardize access to future housing and financial stability by contributing to rental debt that leads to negative marks on credit reports.
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