In Illinois, Cash-Strapped Utility Customers Get Much Needed Relief
With New Rate, Illinois Commerce Commission Sets Gold Standard for Energy Affordability
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Illinois Gas Utility Customers Now Eligible for New Monthly Service Discounts
Learn more about the Illinois’ Natural Gas Discount program and how to find your local Community Action Agency.
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NCLC Urges Support for Illinois HB 4507
Illinois HB4507 modernizes how Illinois regulates credit repair, addressing issues not contemplated by the state's original laws, including use of the internet and new attempts to evade consumer protection laws.
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Chicago Sun-Times: New discount rate system a ‘game changer’ for Chicagoans struggling with heating bills, advocates say
Appearing in the Chicago Sun-Times on Dec. 4, 2023, Mitchell Armentrout quotes NCLC senior attorney Karen Lusson in a look at a new discount rate system that’s expected to help prevent more utility shut-offs in lower-income neighborhoods across Chicago. “This is an absolute game-changer for people struggling with their heating bills in brutal Chicago winters.”…
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Illinois Commerce Commission Approves Robust Discounted Utility Rates
Income-Based Utility Rates Will Help Financially Struggling Gas Utility Customers Across Illinois and Offer Powerful Model for Other States CHICAGO – The National Consumer Law Center (NCLC), its client, Community Organizing and Family Issues (COFI), and Legal Action Chicago (LAC) today applauded three decisions issued by the Illinois Commerce Commission that, for the first time…
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FCC & State Attorneys General Warn Consumers of Increased Risk of Student Loan Debt Scam Robocalls and Robotexts
The FCC’s Robocall Response Team and the Attorneys General of Illinois, Massachusetts, Michigan, and New Hampshire are teaming up to warn consumers about a potential rise in student loan debt scam robocalls and robotexts in the wake of the recent Supreme Court decision in Biden vs. Nebraska. This decision, which relates to the Department of…
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Chicago Star: Illinois consumer advocates, utilities spar over potential energy price increases
Originally appearing in the Chicago Star on June 23, 2023, Andrew Adams discusses recent utility rate proposals with Karen Lusson. While gas utilities have included rate design proposals in their current rate cases, ComEd and Ameren will file electric rate design cases separately over the coming years, according to Lusson. The companies that have filed…
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Coalition of Chicago, Illinois, and National Community-Based Groups Propose the People’s Utility Rate Relief Act
Springfield, Ill. — A coalition of Chicago, statewide and national organizations focused on consumer rights, environmental justice, energy and the environment are joining forces to push for legislation to improve affordability of utility service in response to decades of Illinois utility rate increases with no end in sight. The People’s Utility Rate Relief Act (PURR…
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