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Group Letter to the FCC re: Implementation of the Martha Wright Reed Just and Reasonable Communications Act, WC Docket Nos. 12-375, 23-62

December 17, 2024

This letter lays out how the Commission should efficiently and justly continue to implement the Martha Wright Reed Just and Reasonable Communications Act. The actions the Commission should take include: (1) adopting permanent rate caps on incarcerated people’s communications services (IPCS); (2) collecting data regarding IPCS video costs and other aspects of the marketplace; (3)…

Consumer Groups Response to Telemarketers' Complaints About FCC's One-to-One Consent Rule

March 11, 2024

The FCC’s December 2023 regulation requiring one-to-one consent for prerecorded telemarketing calls will dramatically reduce these abusive calls in the future. These comments describe how both consumers and small businesses will benefit from this regulation, and they counter the telemarketing industry complaints.

Weak State Exemption Laws Allow Debt Collectors to Push Families Into Poverty

December 18, 2024

A new report finds that not one state or jurisdiction sufficiently protects its residents' homes, vehicles, belongings, and family finances – and some fail miserably.

No Fresh Start: Will States Protect Families from Wage and Asset Seizures as Debt Levels Soar? (2025)

December 17, 2025

Every state has a set of exemption laws, intended to prevent creditors from pushing families into destitution. This report finds that few states’ exemption laws meet even the most basic standards.

CFPB Overdraft Rule Provides Real Savings for Families Living Paycheck to Paycheck

December 12, 2024

NCLC Advocates Praise Final Rule Slashing Big Bank Overdraft Fees from $35 to $5, Bringing Billions in Relief to 1 in 5 Families

Reply Comments to the FCC on Data Caps in Consumer Broadband Plans

December 2, 2024

By Public Knowledge, Open Technology Institute at New America, Benton Institute for Broadband and Society and the National Consumer Law Center, on behalf of its low-income clients (WC Docket No. 23-199) Reply comments in response to the Federal Communications Commission’s Notice of Inquiry to refresh the record on fixed and mobile broadband internet service data…

Comments to the FCC on Data Caps in Consumer Broadband Plans

November 14, 2024

By Public Knowledge, Open Technology Institute at New America, Benton Institute for Broadband and Society and the National Consumer Law Center, on behalf of its low-income clients (WC Docket No. 23-199) These are joint opening comments in response to the Federal Communications Commission’s Notice of Inquiry to refresh the record on fixed and mobile broadband…

Consumer Group Comments Opposing NumberBarn's Application for Access to Number Resources

December 6, 2024

The sale and rental of telephones allows scammers and telemarketers to evade FCC requirements for truthful caller-ID. These comments urge the FCC to deny the application of a VoIP provider requesting access to number resources based on its previous practices.

Letter to FHFA Urging Adoption of Energy Codes and Release of Related Research

December 3, 2024

This coalition letter urges adoption of energy efficiency building code standards for the Enterprises before the transition to a new administration. It also urges publication of the FHFA/Enterprises analyses on the impacts of efficiency standards. Making the analysis public provides full transparency into the process, will demonstrate the effort that FHFA and the Enterprises have…

Opposition to HR 6951, the College Cost Reduction Act

December 2, 2024

This bill would significantly weaken or repeal many important federal student loan protections, particularly those critical for low-income student loan borrowers.

Holiday Shoppers Beware! Buy Now Pay Later and Deferred Interest Credit Cards Hold Hidden Dangers

December 2, 2024

New brief explains new protections for BNPL users, offers tips for consumers considering BNPL and no-interest credit card promotions.

FTC Telemarketing Sales Comments to the FTC on Telemarketing Sales Rule (TSR) Inbound Tech Support Calls NPRM

June 17, 2024

NCLC fully supports the FTC’s proposal to amend the TSR to include inbound technical support calls in response to a solicitation to help protect consumers from these scam calls.