Resources Archive

NCLC & ABA to FCC: Facilitate Calls to Help Stop Foreclosures During COVID-19

April 23, 2020

This ex parte Notice relates to a telephone meeting between staff members of the FederalCommunications Commission (FCC), Jonathan Thessin of the American Bankers Association (ABA), Margot Saunders of the National Consumer Law Center (NCLC), and Maureen Mahoney of ConsumerReports. The primary purpose of this meeting was to urge the FCC to act expeditiously on the…

Leadership Conference Group Comments on Proposed Improvements to Regulatory Process

June 6, 2023

This coalition comment, led by the Leadership Conference on Civil and Human Rights, supports the Office of Information and Regulatory Affairs’ recent proposed revisions to the federal regulatory process (as announced in Circular A-4 and Circular A-94). The proposed revisions are much-needed updates that will help the government make policies that respond to the needs…

Comments Urging the FCC to Prohibit the Temporary Rental of Numbers to Reduce Scam and Illegal Telemarketing Calls

June 5, 2023

The National Consumer Law Center (NCLC), on behalf of its low-income clients, and the Electronic Privacy Information Center, applaud the Federal Communication Commission (Commission or FCC) for its continuing attention to the persistent problem of illegal calls. The Commission is encouraged to continue to develop systemic solutions, including many that are proposed in this docket.…

How to Stop EasyPay Finance/TAB Bank Automatic Debits from Your Bank Account

May 10, 2022

You have two separate options for stopping preauthorized recurring debits from your bank account. You may want to use both. For more information, visit the website of the Consumer Financial Protection Bureau: How do I stop automatic payments from my bank account? IMPORTANT: Stopping debits from your bank account does not stop your obligation to make payments…

Consumer Groups Urge FCC to Require Telecom Providers to Stop Scam Calls

August 17, 2022

While the Commission has undertaken several efforts to mitigate scam robocalls over the last twenty years, in particular since the TRACED Act, the number of illegal robocalls, as well as estimated consumer losses from these calls, continues to grow. We urge the Commission to change the incentive structures that encourage providers to facilitate illegal call…

Comments Urging FCC to Create Incentives for Providers to Stop Transmitting Scam Calls

September 16, 2022

The Electronic Privacy Information Center (EPIC), and the National Consumer Law Center (NCLC) on behalf of its low-income clients, filed reply comments to encourage the Commission to prioritize protecting consumers from widescale, automated fraud facilitated through robocalls placed through the U.S. telephone network. Advocates urge the Commission to create meaningful incentives to all providers to…

Elements of Proving Express Invitation or Permission for Texts

December 14, 2022

A December 14, 2022 PowerPoint presentation before the FCC, presented by Margot Saunders and Carolyn Carter at the National Consumer Law Center and Chris Frascella at the Electronic Privacy Information Center (EPIC), covers the following: DNC rules apply to text messages (we are not talking about 227(b) rules) TCPA’s requirements for prior express invitation or…

Testimony to the Senate Committee on Global Warming and Climate Change Hearing on The Future of Gas

April 4, 2023

Currently, Massachusetts consumers and consumers across the country struggle with energy affordability. Nationally, over one-third of households report experiencing energy insecurity. In Massachusetts, over 200,000 low-income customers have utility bills in arrears as of December 2021. Low-income customers with utility bills that are more than 90 days past due owe an average of $1,555 in…

Letter to FEMA on the National Advisory Council

May 30, 2023

NCLC and others submitted a coalition letter to the Federal Emergency Management Agency (FEMA) advocating for the appointment of community representatives to the FEMA National Advisory Council to enhance national disaster policy.

Consumer Comments on NAIC Revision Model Private Mortgage Insurance Act

Joint comments were filed by NCLC, other consumer groups, and others on problems with the NAIC’s proposed model state law for regulating private mortgage insurance, drafted by the Center for Economic Justice

Comments to the FTC-CFPB Tenant Screening Request for Information Submitted with the Center for Survivor Agency and Justice

May 30, 2023

The National Consumer Law Center, on behalf of its low-income clients, joined the Center for Survivor Agency and Justice in submitting comments to the CFPB and FTC on tenant screening practices that specifically harm survivors of intimate partner violence.

Letter to EPA re PFAS Drinking Water Regulations

May 28, 2023

nking water rules and to ensure affordable drinking water. These comments urge EPA to reject the premise that drinking water can either be safe or affordable which is contrary to environmental justice and leads to unsafe water for disadvantaged, overburdened communities.

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