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Report: What States Can Do to Save Lives and Protect Seriously Ill Residents from Utility Shut-Offs

February 24, 2021

FOR IMMEDIATE RELEASE: FEBRUARY 24, 2021 Download the report and appendices, including each state’s rules and recommendations for crafting a strong rule at: http://bit.ly/ill-consumer-utility Boston – In each of the 50 states and in D.C., utility commissions set the rules regarding when and how the companies they regulate can terminate vital electric and gas service…

COVID-Driven Utility Debt Fuels a Looming Crisis in Shut-offs in Massachusetts and the Nation

February 16, 2021

FOR IMMEDIATE RELEASE: February 16, 2021 National Consumer Law Center Analysis Finds Huge Increase in Number of Small Business and Residential Customers at Risk of Termination Download the report at: http://bit.ly/covid-util-arrearages Boston – The COVID-19 crisis put millions of Americans in financial peril, hitting households of color particularly hard. In response, moratoriums on utility shut…

Report: Vulnerable Taxpayers Can Expect Higher Costs for Tax Preparation Services During the COVID Economic Crisis; Missing Stimulus Payments Can Be Claimed through Tax Returns

February 11, 2021

FOR IMMEDIATE RELEASE: February 11, 2021 Download the report at: http://bit.ly/2021-tax-season Boston ― Tax season kicks off on February 12, several weeks later than usual. Today, the National Consumer Law Center (NCLC) issued its annual advisory on taxpayer consumer protection issues and warned that consumers need to be on guard as they navigate the tax…

Advocates Applaud Bill to Restore Access to the Courts and End Forced Arbitration

February 11, 2021

FOR IMMEDIATE RELEASE: February 11, 2021 Livestream the House Judiciary hearing on Forced Arbitration on Feb. 11 at 10am here. Washington, D.C. – Robinhood may be able to thwart access to the courts for customers harmed in the recent GameStop incident. By inserting a “forced arbitration” clause in its contract, Robinhood took away a right…

Advocates Applaud Senate Bill Fund to Help Millions of Families Keep Their Homes; Urge Inclusion In COVID Stimulus Bill

February 5, 2021

FOR IMMEDIATE RELEASE: FEBRUARY 5, 2021 Housing and Civil Rights Groups Call for Homeowner Assistance Fund to Avoid New Wave of Foreclosures and Devastating Effects for Communities of Color Today, leading housing and civil rights groups applauded Senator Jack Reed’s reintroduction of the Homeowner Assistance Fund bill as Congress and the Biden administration consider the…

Leading Civil Rights Groups Commend President Joe Biden’s Executive Action to Advance Fair Housing and Racial Equity

January 26, 2021

FOR IMMEDIATE RELEASE: January 26, 2021 Washington, D.C. — Today, leading civil rights groups commended President Joe Biden for taking action to advance racial equity for Americans in the first days of his term. The civil rights community asked the Biden-Harris Administration to take this critical step — to name racial justice as a key pillar of…

National Consumer Law Center Statement on the Capitol Siege and Our Commitment to Racial Equity as We Celebrate the Life and Work of Martin Luther King, Jr.

January 15, 2021

January 15, 2021 By Richard Dubois, Executive Director Washington, D.C.- In his iconic speech at the March on Washington for Jobs and Freedom in 1963, the Rev. Dr. Martin Luther King, Jr. urgently appealed to his fellow Americans to make real the promise of democracy. The decades-long campaign by activists for racial justice culminated with…

Report: Survey of State Student Protection Funds that Help Students Harmed by Higher Education Fraud

January 14, 2021

FOR IMMEDIATE RELEASE: January 14, 2021 Download the full report, a map, charts on state student protection funds (SPFs), and a SPF evaluation checklist for advocates and legislators at: http://bit.ly/state-tuition-fraud-info Boston – When a college education is cut short by a school closure or a school engages in fraud, the students and their families suffer…

Trump Administration Levels Another Assault on Consumers’ Energy Bills

January 14, 2021

FOR IMMEDIATE RELEASE: January 14, 2021 New Rule Hinders Improvements for Energy Efficiency Standards for Major Residential Gas Appliances Washington, D.C. — Consumer Federation of America and the National Consumer Law Center expressed great disappointment at the U.S. Department of Energy’s (DOE) last-minute approval of an anti-consumer rule that effectively keeps inefficient gas furnaces, water…

In Memoriam: Andy Spanogle (1934-2020)

January 14, 2021

The National Consumer Law Center is sad to announce the passing of John Andrew (Andy) Spanogle, Jr. on December 18, 2020 on his 86th birthday. Andy was a longstanding consumer advocate, NCLC Partners Council member, and co-chair of NCLC’s Campaign for the Future. Throughout his remarkable life, Andy was a fierce advocate for consumers: as…

Joint Statement: Advocates Urge President-Elect Biden to Provide More Student Debt Relief

January 11, 2021

FOR IMMEDIATE RELEASE: January 11, 2020 Action Center on Race and the Economy, American Federation of Teachers, Americans for Financial Reform, the Center for Law and Social Policy (CLASP), the Center for Responsible Lending, NAACP, National Consumer Law Center (on behalf of its low-income clients), Student Debt Crisis, and Young Invincibles made the following statement: …

FCC Issues Order Limiting Invasive Robocalls to Landline Phones

January 4, 2021

FOR IMMEDIATE RELEASE: January 4, 2021 Washington, D.C. – On December 30, 2020, the Federal Communications Commission issued an order that will significantly reduce invasive and unwanted calls made with a prerecorded or artificial voice to landline phones. The changes, effective June 30, 2021, are made through new rules which will be fully enforceable under…

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