Originally appearing in Reuters on Nov. 13, 2023, Hannah Lang talks to NCLC Senior Attorney Carla Sanchez-Adams about how banks on the payment app Zelle have begun refunding victims of imposter scams to address consumer protection concerns raised by U.S. lawmakers and the federal consumer watchdog, in a major policy change. Still, regulations mandating imposter…
Originally appearing in NPR on Nov. 16, 2023, Chris Arnold and Robert Benincasa talk to NCLC Senior Attorney Steve Sharpe about the many Veteran homeowners at risk and growing pressure on the U.S. Department of Veterans Affairs to stop foreclosing on Veterans. “There should be a pause on foreclosures. Veterans should really be able to…
Read More about NPR: Will the VA stop thousands of veterans from losing their homes?
Clear Rate Caps that Prevent Evasions are Critical to Protecting Consumers from Unaffordable Loans
Governor Maura Healey signed a bill establishing Massachusetts as the fifth state to make prison phone calls free statewide and the first state to include provisions for free calls from county jails.
The U.S. Department of Veterans Affairs called on mortgage servicers to pause foreclosures until May 31, 2024.
Read More about VA Foreclosure Pause Will Prevent Thousands of Veteran Foreclosures
File comments with the FTC on rental junk fees before Jan. 8, 2024
Read More about File Comments about Rental Junk Fees with the FTC
Income-Based Utility Rates Will Help Financially Struggling Gas Utility Customers Across Illinois and Offer Powerful Model for Other States CHICAGO – The National Consumer Law Center (NCLC), its client, Community Organizing and Family Issues (COFI), and Legal Action Chicago (LAC) today applauded three decisions issued by the Illinois Commerce Commission that, for the first time…
Read More about Illinois Commerce Commission Approves Robust Discounted Utility Rates
100+ organizations filed a comment asking the CFPB to create a rule to restore the right of all Americans to decide to file a case in court rather than be forced into arbitration by big banks and other financial services corporations.
We are disappointed that the Office of the Comptroller of the Currency (OCC), in its final rule implementing the preemption amendments of the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010, continues to thumb its nose at state efforts to protect consumers. The agency gives national banks immunity from state laws protecting consumers…
Read More about Statement of NCLC Managing Attorney Lauren Saunders On OCC Final Preemption Rule
Originally appearing in The New York Times on October 27, 2023, Ann Carrns looks at the practice of freezing your credit report, long regarded as one of the best steps to take to make sure identity thieves cannot obtain loans or credit cards in your name, and talks to NCLC senior attorney Chi Chi Wu…
Originally appearing in USA Today on November 1, 2023, Daniel de Visé talks to NCLC senior attorney Chi Chi Wu about rising credit card interest rates. “Yep. They can charge that much. Credit cards can actually charge whatever they want. It’s a little-known fact.” Chi Chi Wu, a senior attorney at the nonprofit National Consumer…
President Biden’s executive order on artificial intelligence is a much needed first step in developing safeguards to ensure that this technology does not widen existing racial disparities in housing, lending, credit, and other consumer products that rely on algorithms and private consumer data. AI mines information from a wide range of sources and carries serious…
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