Appearing in CNBC on June 17, 2025, Annie Nova interviews Abby Shafroth, managing director of advocacy and director of the National Consumer Law Center’s Student Loan Borrower Assistance Project, for coverage of how GOP lawmakers are moving in their “big, beautiful bill” to nix payment pauses for student loan borrowers who’ve lost their job or…
NCLC Advocates Provide Testimony to House and Senate Committees to Preserve Protections for Safe, Liveable Homes
Read More about Families Could Lose Funds for Heating, Cooling, and Weatherization
Appearing in The Guardian on June 12, 2025, Jessica Glenza interviews NCLC Senior Attorney April Kuehnhoff for coverage of how medical debt financing and “patient access” companies are pitching their services to struggling rural hospitals nervous about keeping the doors open, as congressional Republicans consider healthcare cuts that could leave 16 million Americans without insurance. “This really…
Appearing in Bloomberg Law on June 12, 2025, Evan Weinberger interviews NCLC Deputy Director and Chief Advocacy Officer Diane Thompson for coverage of how reopening settlements will have a long-term impact on the CFPB’s reputation, particularly after Vought’s claims related to the Townstone matter. “It becomes very hard to ever rebuild the public’s confidence in…
Read More about Bloomberg Law: Financial Companies Push Trump’s CFPB to Undo More Settlements
Appearing in The Guardian on June 12, 2025, Lauren Aratani interviews NCLC Associate Director Lauren Saunders for coverage of how buy now, pay later loans add to debt burdens with installment payments as credit card debt balloons. “Companies like BNPL because it leads people to spend more and make things look more affordable than they…
Appearing in NBC News on June 11, 2025, J.J. McCorvey interviewed NCLC Senior Attorney Chi Chi Wu for coverage of how consumers, once expecting relief from the impacts of medical debt on their credit reports, are now bracing for impact from President Donald Trump’s push to slash financial regulations. “These rules generally are very politically…
Appearing in The Boston Globe on June 9, 2025, Laura Crimaldi interviews NCLC Staff Attorney Caroline Cohn for coverage of how thousands of Massachusetts drivers each year face the possibility of losing their legal authority to drive, and sometimes the only fix carries an insurmountable cost. The state Registry of Motor Vehicles placed driver’s licenses…
Appearing in Next Avenue on June 9, 2025, Chris Farrell interviews NCLC Senior Attorney Odette Williamson for coverage of how more people are borrowing more money to buy more expensive homes, making it hard to pay off mortgages before retirement. “What we’re seeing is that people are cashing out the equity in their homes to…
Read More about Next Avenue: House Payments that Don’t Retire
Appearing in NerdWallet on June 6, 2025, Eliza Haverstock interviews NCLC Staff Attorney Kyra Taylor for coverage of how student loan borrowers who haven’t made federal student loan payments since October 2024 might default in July or August and how to get loans back into good standing. With essential costs rising and an increasingly complicated…
The new American Arbitration Association (AAA) consumer arbitration rules went into effect in May 2025. The AAA consumer arbitration rules offer multiple opportunities for consumers to avoid an arbitration requirement and to bring an individual or even a class case in court. That the AAA rules allow this has a significant practical impact on consumer…
Read More about Digital Library: Using the AAA’s Rules to Defeat Arbitration Requirements
NCLC Associate Director Receives Consumer Federation of America’s Highest Honor for Consumer Advocacy
Read More about Lauren Saunders Receives CFA’s Esther Peterson Consumer Service Award
Appearing in The American Prospect on May 29, 2025, Emma Janssen references NCLC’s work in coverage of how door-to-door solar salespeople can scam homeowners, and what the government could do to stop it. In response to these varied forms of e-signature fraud, the National Consumer Law Center (NCLC), a legal advocacy organization, sent a letter to…
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