CFPB Must Supervise Auto Finance, Debt Collection, Credit Reporting, and International Remittance Industries
Rigorous Supervision Is Needed to Protect People from Financial Abuse
Newsroom
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Proposed Rule Could Kick Nonprofits Out of Public Service Loan Forgiveness Program, Threatening Access to Legal Services
Rule Imperils Civil Legal Aid and Low-Income People with Legal Needs Related to Healthcare, Housing, and Other Essential Services
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Financial Fraud is a National Crisis Demanding Better Protection
Carla Sanchez-Adams, senior attorney at the National Consumer Law Center (NCLC), provided testimony to the Oversight and Investigations Subcommittee of the U.S. House Financial Services Committee.
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Sen. Blumenthal, Rep. Johnson Reintroduce Legislation to Restore Access to Justice
The FAIR Act would end corporations’ use of forced arbitration and give cheated consumers, workers, and small-business owners their day in court.
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Digital Library: 6 Keys to Challenging Electronic Terms & Conditions
The unique nature of electronic contracts and electronic signatures provides grounds to challenge their enforceability.
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California Legislature Sends Bill to Make New and Used Cars More Affordable to Governor Newsom
California Combating Auto Retail Scams (CARS) Act will make buying a new or used vehicle in California more affordable and less risky.
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Bloomberg Law: Senators to Weigh Raising Chapter 13 Debt Limits for Consumers
Appearing in Bloomberg Law on September 2, 2025, Angelica Serrano-Roman interviews NCLC Senior Attorney John Rao about how the Senate is expected to consider raising Chapter 13 debt limits—a move that practitioners say would ease pressure on consumers from housing costs and student loans. A regular consumer won’t opt for liquidation or Chapter 11 —…
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WBUR: New rules in Mass. crack down on hidden fees — and stir confusion at some restaurants
Appearing in WBUR Boston on September 2, 2025, Shennan Kavanagh, director of litigation at the National Consumer Law Center, talks to Hanna Ali and Nik DeCosta-Klipa about how, starting today, businesses in Massachusetts must display the total price of certain goods and services before customers reach checkout, thanks to new state regulations against hidden costs known as…
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Inquest: Medical Debt Behind Bars
Incarcerated people accrue debt for nearly all of their medical care, which, according to NCLC staff attorney Anna Anderson, author of an op-ed appearing in Inquest on September 2, 2025, this makes a mockery of their right to health care—and saddles them with devastating debt upon release. “Despite how expensive it is, the care provided…
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Digital Library: Courts Expose Deception of Home Equity “Investments”
Home equity “investment” (HEI) loans, often marketed as a quick way for homeowners to get cash without the burden of monthly payments, are facing a new wave of legal challenges. Recent court decisions, including a significant ruling from the Ninth Circuit Court of Appeals, are upholding claims against HEI loans. Courts are increasingly recognizing that…
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BBC: Overheating in heatwaves: How cool air is becoming a luxury many Americans can't afford
Appearing in BBC on Aug. 26, 2025, Miranda Green interviews Karen Lusson, senior attorney at NCLC for coverage of how climate change leads to hotter summer temperatures, breaking global heat records year after year and the health of Americans is at risk as people struggle to afford air conditioning (AC), which can help prevent heat-related illness and death.…
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The Guardian: Private-equity backed prison health companies continue despite decade of alleged constitutional violations
Appearing in The Guardian on Aug. 18, 2025, Hannah Harris Green interviews Caroline Cohn, staff attorney at the National Consumer Law Center, for coverage of two private-equity backed companies that have been accused of failing to protect inmates from risk of harm, and even preventable death. “When private healthcare companies receive a fixed fee per…
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