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American Banker: CFPB warns consumers about filing credit bureau disputes

February 5, 2026

Appearing in American Banker on Feb. 5, 2026, Kate Berry talks to Chi Chi Wu, Director of Consumer Reporting and Data Advocacy at the National Consumer Law Center about the Consumer Financial Protection Bureau’s sudden addition of new requirements to its consumer complaint portal that aim to reduce the number of disputes about inaccurate information on…

CNBC: Student loan borrowers in default may miss out on Trump’s ‘largest tax refund season of all time’

January 14, 2026

Appearing in CNBC on Jan. 14, 2026, Annie Nova talks to NCLC Senior Attorney Kyra Taylor about how the Trump administration is predicting larger tax refunds for the 2026 season due to changes in the “big beautiful bill,” but the millions of student loan borrowers who are behind on their payments may miss out. If…

The New York Times: Trump Administration Delays Forced Collections on Student Loan Defaults

January 16, 2026

Appearing in The New York Times on Jan. 16, 2026, Tara Siegel Bernard talks to Abby Shafroth, managing director of advocacy at the National Consumer Law Center, about the Education Department temporarily pausing a plan to seize tax refunds and begin garnishing the wages of borrowers who have defaulted on their student loans. “Today’s announcement…

USA Today: Student loan borrowers in default now able to keep tax refunds

January 22, 2026

Originally appearing in the Detroit Free Press on Jan. 22, 2026, Susan Tompor talks to Abby Shafroth, managing director of advocacy at the National Consumer Law Center about how millions of student loan borrowers in default risked seeing their wages garnished and tax refunds seized. Student loan borrowers are “buckling under the weight of outdated…

American Banker: Proposed EWA legislation would undercut state regulations

January 15, 2026

Appearing in American Banker on Jan. 15, 2026, Joey Pizzolato talks to NCLC Senior Attorney Patrick Crotty about the Earned Wage Access Consumer Protection Act that would prevent EWA products from being classified as credit and preempt any state from classifying them as such. “Earned wage payday loans exploit low-income workers and are designed to extract high…

USA Today: Credit history is still a barrier to Section 8 tenants

January 15, 2026

Originally appearing in Capital & Main on Jan. 15, 2026, Robin Urevich talks to Chi Chi Wu, director of consumer reporting and data advocacy at the National Consumer Law Center, about how credit history does not predict tenant success. “It’s especially illogical to use credit reports and credit scores [for vetting Section 8 tenants] because…

States Can Protect Buy Now, Pay Later Borrowers

February 12, 2026

New York BNPL Law Creates a Blueprint for Protecting Shoppers Nationwide

Broad Coalition Supports New Senate Bill to Cap Interest Rates for Loans

February 11, 2026

WASHINGTON – As the prospect of an interest rate cap has moved to the forefront of national public policy discussions, the National Consumer Law Center (NCLC) joined over 170 civil rights, consumer, and community groups and leaders in a letter endorsing the Predatory Lending Elimination Act. This new legislation, introduced by U.S. Senator Jack Reed…

Debt Collectors are Emptying Families’ Bank Accounts

February 11, 2026

Weak State Exemption Laws Exacerbate Affordability Crisis, Expand Racial Wealth Gap

Earned Wage Payday Loans Compound the Affordability Problem

February 10, 2026

With Apps Taking $300/year or more from Workers, Lawmakers Should Reject Bills Removing Protections for Active Duty Service Members and Preempting State Payday Loan Laws

ICE Has Created a Disaster in Minnesota; The Financial Services Industry Can Help

February 9, 2026

Advocates Call On Lending, Debt Collection, Credit Reporting Companies to Ease Financial Impact on Families

CFPB Takes Steps to Reduce the Number of People Who Seek Help from the Consumer Agency

February 9, 2026

Despite new hurdles, consumers should continue to submit complaints.

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