New Predatory 100% APR Bank Seeks Trump Administration’s Approval
OCC Should Not Allow CashNetUSA and NetCredit to Ignore State Interest Rate Limits
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Newsroom
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White House Launches New Attack on CFPB and Nation’s Consumers
In affordability crisis, more people than ever turn to the CFPB for help WASHINGTON – In its latest attack on the wildly popular Consumer Financial Protection Bureau (CFPB), the Trump Administration is claiming that consumer protections cost people too much money. Only last week, a report from the U.S. Senate Committee on Banking, Housing,…
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PBS News Hour: How 'zombie mortgages' are coming back to haunt homeowners years later
NCLC Senior Attorney Andrea Bopp Stark contributed to a segment originally appearing on PBS News Hour on February 5, 2026 from Paul Solman and Diane Lincoln Estes on “zombie mortgages” — debts that homeowners thought were forgiven long ago, only to learn that they still exist and could cost them their homes.
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Digital Library: An Introduction to Ratio Utility Billing Systems for Tenant Advocates
This article discusses what RUBS billing is, what makes RUBS billing different, and how it may be worse for tenants than other types of utility billing.
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'Highballed': How disproportionate property taxes are forcing some Americans out of their homes
Appearing in ABC News on August 3, 2025, Mark Nichols, Tonya Simpson, Maia Rosenfeld , Jared Kofsky, and Tommy Brooksbank talk to John Rao, senior attorney at NCLC about how people of color tend to pay disproportionate property taxes. John Rao, senior attorney at the National Consumer Law Center, says U.S. homeowners in communities of…
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MarketWatch: These apps offer quick cash, but some users say they’re trapped in debt. This loophole is their escape hatch.
Appearing in MarketWatch on Feb. 12, 2025, Genna Contino talks to Lauren Saunders, associate director and director of federal advocacy at the National Consumer Law Center about how earned-wage-access and cash-advance apps operate outside traditional lending rules, allowing consumers to stop repayment without harming their credit. “If somebody is really stuck in this trap, I…
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American Banker: CFPB warns consumers about filing credit bureau disputes
Appearing in American Banker on Feb. 5, 2026, Kate Berry talks to Chi Chi Wu, Director of Consumer Reporting and Data Advocacy at the National Consumer Law Center about the Consumer Financial Protection Bureau’s sudden addition of new requirements to its consumer complaint portal that aim to reduce the number of disputes about inaccurate information on…
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CNBC: Student loan borrowers in default may miss out on Trump’s ‘largest tax refund season of all time’
Appearing in CNBC on Jan. 14, 2026, Annie Nova talks to NCLC Senior Attorney Kyra Taylor about how the Trump administration is predicting larger tax refunds for the 2026 season due to changes in the “big beautiful bill,” but the millions of student loan borrowers who are behind on their payments may miss out. If…
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The New York Times: Trump Administration Delays Forced Collections on Student Loan Defaults
Appearing in The New York Times on Jan. 16, 2026, Tara Siegel Bernard talks to Abby Shafroth, managing director of advocacy at the National Consumer Law Center, about the Education Department temporarily pausing a plan to seize tax refunds and begin garnishing the wages of borrowers who have defaulted on their student loans. “Today’s announcement…
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USA Today: Student loan borrowers in default now able to keep tax refunds
Originally appearing in the Detroit Free Press on Jan. 22, 2026, Susan Tompor talks to Abby Shafroth, managing director of advocacy at the National Consumer Law Center about how millions of student loan borrowers in default risked seeing their wages garnished and tax refunds seized. Student loan borrowers are “buckling under the weight of outdated…
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American Banker: Proposed EWA legislation would undercut state regulations
Appearing in American Banker on Jan. 15, 2026, Joey Pizzolato talks to NCLC Senior Attorney Patrick Crotty about the Earned Wage Access Consumer Protection Act that would prevent EWA products from being classified as credit and preempt any state from classifying them as such. “Earned wage payday loans exploit low-income workers and are designed to extract high…
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