Nursing Home Debt Collection Against Residents, Caregivers, and Other Third Parties

July 23, 2024

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This webinar, hosted by the National Center on Law & Elder Rights, looks at expensive long-term nursing home care. While most older adults rely on Medicare and Medicaid to help pay for their care, these programs often come with significant out-of-pocket expenses and bills for residents to cover. When a nursing home bill is not paid, facilities can pursue several different strategies to collect payment from residents. In some cases, nursing homes will also pursue third parties for these bills, such as family members and caregivers, despite federal law prohibiting third-party guarantees in nursing home admission agreements.

This session will provide an overview of how these collection actions come about and will provide attorneys and advocates with the tools to defend these cases. This training will also provide:

  • An overview of common debt collection actions nursing homes pursue when bills are unpaid;
  • Practical strategies for defending nursing home debt collection lawsuits and identifying affirmative claims;
  • Enforcement agencies’ roles in addressing illegal nursing home debt collection practices.


  • Anna Anderson, National Consumer Law Center (NCLC)
  • Eric Carlson, Justice in Aging

Capacity for this session is limited to 3,000 participants, and all participants will have the option of accessing audio through the computer or by phone. Closed captioning will be available. Please be sure to log onto the webinar a few minutes early in order to secure your place for the live presentation on Zoom.If you would like to request ASL interpretation or have other accessibility related questions, please email [email protected] at least one week in advance.

This webinar will be recorded and available on our website shortly after the presentation. The recording and training materials will also be emailed to all registrants within a few days after the training. We are unable to offer CEU’s or other certifications. Thank you for understanding.