This free, four-part training equips advocates and attorneys with the essential tools to defend low-to-moderate income clients against systemic financial threats.
Register Now Read More about Consumer Law Essentials: Protecting Home Equity, Tenants, and Financial Health
TIME: 2 – 4 PM EST This session provides an overview of how to assist clients with medical debt, including those with debt on medical credit cards and related financial products. Through real-world case studies, presenters share practical strategies including how to identify if people are eligible for financial assistance and help them apply, how…
Watch Recording Read More about Prescription for Relief: Strategies for Resolving Medical Debt and Medical Credit Card Risks
TIME: 2 – 4 PM EST This webinar will equip attorneys with practical tools for evaluating when bankruptcy can serve as an effective strategy to stop public housing evictions, unwind certain foreclosures, discharge student loan debt, halt wage garnishments, and address other urgent financial issues. Rather than functioning as a step by step filing guide,…
Watch Recording Read More about Bankruptcy Issue Spotting and Debt Settlement Red Flags: Practical Guidance for Attorneys
TIME: 2 – 4 PM EST This training equips advocates and attorneys with consumer protection tools to support renters facing tenant screening issues, rental housing junk fees, and rental debt collection. Participants will learn how to use consumer law tools including the FDCPA, FCRA, and UDAP statutes to identify legal claims and challenge predatory practices.…
Watch Recording Read More about The Tenant Advocate’s Consumer Toolkit: Fighting Fees, Debt, and Barriers to Rental Housing
This webinar uncovers the predatory mechanics of HEIs—from deceptive marketing and repayment triggers to the devastating balloon payments that catch homeowners off guard.
Watch Recording Read More about The Rise of Home Equity “Investment” Loans: Navigating High-Cost Equity Products and Consumer Protections
TIME: 1 – 2:30 PM In this course, participants will learn about the eligibility requirements in Massachusetts for utility discounts, how to prevent service from being shut off, and how to restore service if it has been terminated (among other useful advocacy strategies). The training will be held over zoom and last about 90 minutes…
Register Now Read More about Massachusetts Utility Consumer Rights Course
TIME: 11 AM – 12 PM For this Q&A, Stay Connected staff were joined by guest presenter, Sierra Moll, Energy Consumer Liaison at the MA Office of the Attorney General. The presentation covers understanding your gas and electric bills and includes an overview of the important information listed there, including a breakdown of the delivery…
Watch Recording Read More about Massachusetts Open Energy and Utility Q&A Hour: Know Your Bill
Join NCLC Staff Attorney Anna Anderson for an exclusive hands-on session to explore the NCLC Digital Library Student Loans Practice Suite.
Watch Recording Read More about NCLC Digital Library Practice Suite Webinar: Student Loans
TIME: 10:30 – 11:45 AM This presentation covers the basics of the Home Energy Assistance Program (HEAP) [formerly referred to in MA as LIHEAP] and walks through important updates and changes to expect in HEAP and weatherization for the 2025-2026 program year. In addition, the speakers go through some best practices for the application process…
TIME: 10:00 – 11:30 AM In this course, advocates and front-line social service workers who assist low-income, Massachusetts consumers learn the eligibility requirements for utility discounts, how to prevent service from being shut off, how to restore service if it has been terminated, and how to manage past due balances.
Watch Recording Read More about Massachusetts Utility Consumer Rights Course
This seminar will give you the tools to vigorously defend medical debt collection and go on the offensive.
Register Now Read More about Medical Debt Defense - Defenses and Aggressive Counterclaims You Can Use in Your State
This timely webinar highlights successful local models for using data matching to enroll eligible residents in low-income water discount programs.
Watch Recording Read More about Using Data to Deliver Water Affordability
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