What States Can Do To Help Struggling Consumers
Below is a list of common consumer problems coupled with state-based policy solutions and links to more in depth resources.
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Seven Top Tips for Consumers to Stop Illegal Robocalls
There is no full-proof method to stop unwanted robocalls, and real solutions require that the Federal Communications Commission use the laws effectively to regulate robocallers and require phone companies to authenticate all calls. Yet, the following tips can help consumers take some control. 1. File complaints with the Federal Communications Commission: Complaint data is the best tool…
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2025 Consumer Protection Federal Priorities
NCLC will pursue common-sense regulatory and legislative reforms to ensure fairness, fight fraud, and protect consumers in 2025.
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Presentation to the FCC on the Application of E-Sign to TCPA Regulations
NCLC staff illustrated to FCC how the federal E-Sign Act applies to TCPA regulations.
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What Has the U.S. Supreme Court Done? Many Robocalls and Robotexts May Now be Legal after the Court’s Decision in Facebook v. Duguid
On April 1, 2021, in Facebook v. Duguid, the U.S. Supreme Court issued its long-awaited interpretation of the definition of “autodialer” under the Telephone Consumer Protection Act (TCPA). Relying almost exclusively on arcane grammatical rules instead of policy considerations, the Court interpreted the definition in a dangerously narrow way that is likely to dramatically increase…
