Utility Help in Massachusetts
Listing of resources to help Massachusetts consumers.
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Massachusetts Utility Consumer Rights Course
TIME: 1:00 – 2:30 PM In this course, advocates and front-line social service workers who assist low-income Massachusetts consumers learn the eligibility requirements for utility discounts, how to prevent service from being shut off, how to restore service if it has been terminated, and how to manage past due balances.
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Massachusetts Open Utility Q&A Hour: Retroactive Discounts, Tiered Rates, and Affordability
TIME: 11:00 AM – 12:00 PM Bill affordability is top of mind for customers, regulators, and policymakers in Massachusetts right now. In the past year, the Department of Public Utilities (DPU) has approved a new tiered-discount-rate structure for National Grid Electric and opened DPU Docket 24-15 to engage stakeholders in discussions around affordability across all…
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Massachusetts Utility Consumer Rights Course
TIME: 10:00 – 11:30 AM In this course, advocates and front-line social service workers who assist low-income Massachusetts consumers learn the eligibility requirements for utility discounts, how to prevent service from being shut off, how to restore service if it has been terminated, and how to manage past due balances.
Register Now Read More about Massachusetts Utility Consumer Rights Course
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Massachusetts Utility Consumer Rights Course
In this course, advocates and front-line social service workers who assist low-income, Massachusetts consumers learn the eligibility requirements for utility discounts, how to prevent service from being shut off, how to restore service if it has been terminated, and how to manage past due balances. Throughout the year, NCLC staff periodically offers this free course…
Read More about Massachusetts Utility Consumer Rights Course
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MA Open Energy and Utility Q&A Hour: Keeping Clients Cool in the Summer
This Q&A will cover the health impacts of extreme heat as well as both short- and long-term tactics that can be employed to help keep client’s cooler in their homes.
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