Written Statement for the Record for House Financial Services Hearing “Updating America’s Financial Privacy Framework for the 21st Century”
This written statement urges the House Financial Services Committee and Congress to:
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This written statement urges the House Financial Services Committee and Congress to:
Appearing in ProPublica on March 10, 2026, Joel Jacobs talks to Chi Chi Wu, director of consumer reporting at NCLC, about how TransUnion and Experian, have sharply reduced the share of consumer complaints they resolved in customers’ favor since the Trump administration began dismantling the CFPB. The credit bureaus “want to do as little as…
Treasury’s System of Records Notice Proposal Would Enable Dramatically Increased Government Collection and Sharing of Sensitive Personal Data
Read More about Trump Administration Embarks on Unwarranted Invasion of Privacy
On behalf of the clients and communities we represent, wrote to strongly oppose theDepartment of Treasury system of records notice (“SORN”) published on February 4, 2026. Because it is overbroad and imprecise, the SORN represents a significant and unwarrantedinvasion of individual privacy by the federal government. This baseless violation of privacywould extend even to individuals…
Read More about Letter to Treasury Regarding the Privacy Act; System of Records Notice (SORN)
This NCLC comment expresses strong opposition to changes proposed by the Consumer Data Industry Association (CDIA) that would throttle the number of complaints filed with the CFPB against the three Big Three credit bureaus (Experian, Equifax and TransUnion). The comments object to the CFPB’s action in already adopting one of the changes demanded by CDIA,…
These are comments to the California Dept of Financial Protection and Innovation (DFPI) in response to its request for comments on a potential rulemaking to regulate consumer reporting agencies.
Read More about Comments to the California DFPI: Regulate Credit Bureaus
NCLC filed comments with Treasury in response to proposed amendments to federal debt collection regulations. Comments raised concerns about the need for additional protections to ensure actual notice when creditor agencies provide notices electronically and concerns about overly loose matching criteria, potentially leading to Treasury offsets affecting the incorrect consumer. They also explained the need…
Read More about Comments to the Treasury about Proposed Federal Debt Collection Regulations
Appearing in American Banker on Feb. 13, 2026, Kate Berry talks to April Kuehnhoff, senior attorney and Chi Chi Wu, director of consumer reporting and data advocacy at the National Consumer Law Center about the Consumer Financial Protection Bureau’s recent overhaul of its consumer complaint portal, with experts warning that the agency is adding “friction” to the…
Read More about American Banker: Experts weigh whether CFPB database tweaks help or hurt
Originally appearing in Capital & Main on Jan. 15, 2026, Robin Urevich talks to Chi Chi Wu, director of consumer reporting and data advocacy at the National Consumer Law Center, about how credit history does not predict tenant success. “It’s especially illogical to use credit reports and credit scores [for vetting Section 8 tenants] because…
Read More about USA Today: Credit history is still a barrier to Section 8 tenants
Advocates Call On Lending, Debt Collection, Credit Reporting Companies to Ease Financial Impact on Families
Read More about ICE Has Created a Disaster in Minnesota; The Financial Services Industry Can Help
This letter from 52 economic justice, civil rights, labor, faith and other groups urges lenders, debt collectors, and credit bureaus to provide economic relief to Minnesotans who have been financially devastated by the overly aggressive surge of militarized activity in that state by ICE. The letter asks these companies, to:
This model law, the Model Consumer Debt Collection Reform Act, is intended to protect consumers from the most common abuses in the credit and collections industries, restoring balance to an increasingly lopsided system of justice. It is intended to ensure that consumers receive basic protections as creditors pursue collection lawsuits against them. The…