Washtenaw County Prosecutor, Consumer Advocates Sue Innovative Apartment Group Over Predatory Subleasing and Debt Collection Scam
Advocates Say Company Exploits Families With Low Credit Scores and Puts Them at Risk of Eviction
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FTC Orders Greystar to Return $24 Million in Rental Housing Junk Fees to Harmed Tenants
Amid Affordability Crisis, Nation’s Largest Property Management Company Accused of Obscuring True Cost of Monthly Rent and Fees
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Report Shows States Stepping up to Fight Rental Housing Junk Fees
Report updates state and local efforts to address rental housing junk fees and provides recommendations to protect tenants.
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Vox: The end of rent debt?
Appearing in Vox on September 30, 2025, Rachel Cohen Booth talks to Chi Chi Wu, the director of Consumer Reporting and Data Advocacy at the National Consumer Law Center about how The Debt Collective hopes a rental debt strike will lead to tenants having rental debts canceled in their entirety. The timing of the rent…
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CNBC: More consumers are using rent payments to boost their credit score. Here’s what to know
Appearing in CNBC on September 15, 2025, Ana Teresa Sola talks to NCLC Senior Attorney Chi Chi Wu about how not all rent reporting services work the same way and how some could negatively affect your score. Before you enroll in a rent reporting service, consider the negative consequences or the worst-case scenario, like a…
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The New York Times: A Way for People With Low Credit Scores to Raise Them
Appearing in The New York Times on June 20, 2025, Ann Carrns talks to Chi Chi Wu, director of consumer reporting and data advocacy at NCLC about how negative rent information can be disastrous for struggling families if they fall behind on their rent even once. Landlords are unlikely to rent to anyone with a…
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FTC Rule Stops Short of Protecting Tenants from Junk Fees in Rental Housing
Final Rule Will Only Protect Consumers from Junk Fees Attached to Live Event Tickets and Hotel Stays
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Vox: How hidden fees keep renters trapped
Appearing in the Vox member-only magazine, The Highlight, Abdallah Fayyad talks to Ariel Nelson about application fees, move-in fees,convenience fees, administrative fees, key fees, broker fees, and more.And how if you add them all up, moving to a new place might not seem so appealing, or even possible. “It makes it really tricky for people…
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What the Heck, Dude! New Report Focuses on How States Can Fight Rental Housing Junk Fees
Report discusses state and local laws addressing rental housing junk fees and provides recommendations to protect renters.
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KUER/NPR: Utah’s rents are already a challenge. Extra fees can stretch things even further
Airing on KUER 90.1/ NPR Utah on August 28, 2024, Macy Lipkin interviews Ariel Nelson in coverage of rental housing junk fees and efforts to regulate them. The Federal Trade Commission is considering a rule that would prohibit hidden or misleading fees for any business. Ariel Nelson, a staff attorney with the National Consumer Law Center, has seen…
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HUD Takes Aim at Discriminatory Practices by Tenant Screening Companies and Housing Providers
New guidance addresses how the Fair Housing Act protects renters from common tenant screening practices, including use of AI
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Groups Celebrate Updated Energy Efficiency Rules for New U.S.-Backed Homes
Advocates and industry groups welcomed newly adopted energy codes today for federally supported homes across the country.
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