2025 Consumer Protection Federal Priorities
NCLC will pursue common-sense regulatory and legislative reforms to ensure fairness, fight fraud, and protect consumers in 2025.
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Comments to HUD's Proposed Guidance on Partial Claims and Payoffs
NCLC supports HUD’s proposal to require servicers to provide partial claim information in connection with a request for a mortgage payment.
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Joint Letter to the CFPB on Language Access in Mortgage Servicing
Letter from consumer, civil rights and banking organizations supporting the Bureau’s efforts to provide LEP borrowers with access to language assistance and expressing concern regarding one aspect of the proposal. “We believe there are meaningful and operationally feasible approaches that can be pursued to improve language access for borrowers, which we will detail in our…
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Coalition Letter to CFPB Commenting on the Bureau's Proposal to Expand Language Access in the Mortgage Market
This coalition comment letter expresses support for the Bureau’s efforts to expand language access in the mortgage market, including proposed requirements to provide bilingual Spanish-English essential documents, taglines disclosing the availability of such documents in other top languages, and the provision of oral interpretation for mortgage borrowers. The letter expresses concerns about the proposal to…
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Coalition Letter to CFPB on Streamlining of Mortgage Servicing
This coalition letter supports the Bureau’s efforts to streamline loss mitigation for mortgage borrowers and makes specific recommendations to improve the proposed RESPA rule. It also supports improving protections for successors in interest and those with zombie second mortgages and other home equity lines of credit.
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Comments to CFPB Regarding Streamlining Mortgage Servicing for Borrowers Experiencing Payment Difficulties; RESPA Regulation X
This RESPA comment, with three appendices, generally supports and provides detailed feedback on the Bureau’s proposals to streamline loss mitigation procedures and to expand language access in mortgage servicing. It shares results of two related NCLC surveys of advocates and also supports providing stronger protections for successors in interest and for those with “zombie” second…
