Appearing in The New York Times on Oct. 10, 2025, Tara Seigel Bernard interviews Abby Shafroth, the director of Student Loan Borrower Assistance at the National Consumer Law Center for coverage of how borrowers enrolled in one income-driven repayment plan may begin to receive loan discharges within weeks.
“While Congress made all borrowers eligible for I.B.R. this summer, the Education Department has not yet implemented this legal change, meaning at least some borrowers who should be eligible for I.B.R. now are being denied when they try to switch in.”
Abby Shafroth, the director of Student Loan Borrower Assistance at NCLC.
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