Comments in Massachusetts D.P.U. 25-200
These written comments to the Massachusetts Department of Public Utilities oppose adding increased fixed charges to utility bills.
These written comments to the Massachusetts Department of Public Utilities oppose adding increased fixed charges to utility bills.
Appearing in GBH News on March 18, 2026, Liz Neisloss talks to April Kuehnhoff, senior attorney at NCLC, about new data that points to the urgent need for reform to defend people facing debt collection lawsuits filed largely by big, out-of-state companies. “It’s important to use that information to try to better work with individuals…
Read More about GBH News: Consumer debt collection cases spike 60% in two years in Mass. courts
Polling Finds Broad, Bipartisan Support for Ending Debt-Based Driving Restrictions
Read More about Massachusetts Voters Overwhelmingly Support Passage of the Road to Opportunity Act
Advocates Say Company Exploits Families With Low Credit Scores and Puts Them at Risk of Eviction
“We deeply appreciate the leadership of Senator Cyr and Chair Crighton in advancing this critical legislation."
NCLC Director of Consumer Reporting and Data Advocacy Chi Chi Wu, submitted testimony in support of a Massachusetts bill to ban the use of credit reports and scores for tenants who have a government rent subsidy.
Read More about Support for Massachusetts Fair Chance in Housing Act
NCLC and GBLS provided written testimony in opposition to MA S.705 & H.1106: An Act relative to home investments. This is an industry bill that is being run across the country that defines shared appreciation agreements as not being residential mortgage loans, thus exempting them from federal and state mortgage lending rules and protections.
This testimony provides support for a bill that would regulate shared appreciation mortgages & home equity “investment” loans by clarifying these products are loans, providing more precise disclosures, a cap on amounts that can be collected from the homeowner, required pre-loan counseling, and other requirements.
The Massachusetts Department of Public Utilities expanded the state’s winter utility disconnection moratorium, to begin on October 27, 2025 and ending on April 1, 2026. This temporary expansion of the moratorium will protect utility customers who usually receive assistance through the Low Income Home Energy Assistance Program (LIHEAP or HEAP), but are still waiting for…
This presentation covers the basics of the Home Energy Assistance Program (HEAP) [formerly referred to in MA as LIHEAP] and walks through important updates and changes to expect in HEAP and weatherization for the 2025-2026 program year. In addition, the speakers go through some best practices for the application process as well as common errors…
Each year, Massachusetts publishes a brochure with key information on the state’s HEAP cold relief efforts.
Read More about Massachusetts HEAP Cold Relief Brochure '25-'26
S.1071 / H.1983: An Act relative to unlawful practices in the servicing and foreclosure of a subordinate mortgage provides a crucial lifeline for these homeowners. This legislation targets the predatory practices of zombie second mortgage investors and protects homeowners from unfair and deceptive tactics. It brings transparency and accountability to a system that has allowed…
Read More about Fact Sheet: Protecting Massachusetts Homeowners from Zombie Second Mortgages