In light of a recent increase in consumer complaints about rooftop solar sales and installations, this issue brief lists some of the reported problems and consumer risks of rooftop solar agreements and provides policy recommendations to address these concerns for all consumers.
Although rooftop solar can be beneficial for some households, it may only be financially feasible for low-income homeowners in states with deep installation subsidies and enforceable consumer protections. We recommend that these low-income consumers pursue no-cost or deeply subsidized rooftop solar programs that exist in some states or community solar programs that are designed to support the energy needs of low-income households.