This presentation covers the basics of the Home Energy Assistance Program (HEAP) [formerly referred to in MA as LIHEAP] and walks through important updates and changes to expect in HEAP and weatherization for the 2025-2026 program year. In addition, the speakers go through some best practices for the application process as well as common errors and how to avoid them.
This webinar features the following speakers:

Andrea Mendoza
Director of Energy Services at ABCD Fuel Assistance

Liz Berube
Executive Director at Citizens for Citizens
Additional Information:
- Learn about Home Energy Assistance – HEAP (EOHLC info page – page can be translated)
- HEAP Client Portal
- Agency Look Up tool
See all resources related to: Energy, Utilities & Telecommunications