August 21, 2020 — Letter

Petition of Assurance IQ, LLC

This ex parte Notice relates to a meeting held on August 11 between representatives from various
consumer groups with staff of the Bureau on Consumer and Governmental Affairs, along with Tim
Sostrin, an attorney representing a consumer in a case pending against Assurance IQ, LLC. The
Bureau staff in attendance were Aaron Garza, Mika Savir, Karen Schroeder, and Mark Stone. The
consumer representatives in attendance, in addition to myself, were Linda Sherry from Consumer
Action, Susan Grant from Consumer Federation of America, and George Slover from Consumer