NCLC provided the U.S. Department of Education with these comments on the new proposed form for student loan borrowers to use to request to enroll in income-driven repayment plans.
NCLC’s recommended several changes to help ensure that the process of enrolling and remaining in IDR plans is as smooth and accessible as possible to all student loan borrowers, including the low-income borrowers who most rely on these plans. NCLC specifically recommended that the Department:
- restore the option for borrowers to request to be placed in the plan with the lowest monthly payment;
- restore language assuring borrowers that if they are ineligible for the IDR plan they have selected they will be placed in the IDR plan for which they are eligible;
- fix current errors on the online IDR application; and
- revise the request form in accordance with plain language guidelines.
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