February 7, 2023 — Comments

Comments submitted on behalf of civil rights and consumer advocacy organizations regarding the request for public input issued by the Financial Access and Education Subcommittee of the White House Task Force on New Americans.

The consumer groups urge the Financial Access and Education Subcommittee to incorporate policies that would explicitly expand language access within the financial services sector. The Task Force’s separate subcommittee relating to Language Learning and Access in other contexts does not address this need. Importantly, failing to address market access for consumers with limited English proficiency (LEP consumers) will hinder other efforts the Subcommittee chooses to undertake, as language access is a critical aspect of avoiding scams, implementing financial education initiatives, and overall integration in our financial system.