Coerced Debt Complicates Domestic Violence Recovery
Nationwide survey highlights impact of coerced debt on credit reports, financial security.
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Local Non-Profits Need Community Service Block Grants to Deliver Critical Assistance
Locally led non-profits that help families and communities may have to close their doors without federal funding.
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New Rules Will Make Robocalls Impossible to Stop
Proposed FCC rule would eliminate the right to tell robocallers to stop calling.
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ConsumerAffairs: Consumer groups warn of 'unstoppable' glut of robocalls if rules are weakened
Appearing in ConsumerAffairs on Oct. 20, 2025, James R. Hood quotes NCLC Senior Attorney Patrick Crotty in coverage of a coalition letter urging the Federal Communications Commission (FCC) to abandon plans that would roll back key safeguards against unwanted robocalls. The groups warned that the proposal would strip consumers and small business owners of two…
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USA Today: Debt complaints are surging. Here's the sobering reason.
Appearing in USA Today on Oct. 9, 2025, Daniel de Vise interviews NCLC Senior Attorney April Kuehnhoff for coverage of how and why debt collection complaints are on the rise. “Overwhelmingly, the most common complaint over time has been attempting to collect a debt that’s not owed.” April Kuehnhoff, a senior attorney at the National…
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Detroit Free Press: Debit and ATM card scam involves fake texts and porch piracy. How to protect yourself
Appearing in the Detroit Free Press on Oct. 8, 2025, Susan Tompor interviews NCLC Senior Attorney Carla Sanchez-Adams for coverage of how sophisticated crime rings have engineered yet another way to turn stolen mail or packages into cold cash. “The amount that a consumer may be on the hook for depends on when the consumer…
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Bloomberg: Zombie Debt: Pay Up or Move Out
Appearing in Bloomberg on Oct. 6, 2025, Noah Buhayar, Coulter Jones, Eric Fan, Jeff Kao and Jeremy Diamond reference NCLC in the first article in a series examining the issue of zombie debt.
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The New York Times: Student Loan Cancellation Is Restarting for Some Federal Borrowers
Appearing in The New York Times on Oct. 10, 2025, Tara Seigel Bernard interviews Abby Shafroth, the director of Student Loan Borrower Assistance at the National Consumer Law Center for coverage of how borrowers enrolled in one income-driven repayment plan may begin to receive loan discharges within weeks. “While Congress made all borrowers eligible for…
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FCC Proposal Could Unleash Unstoppable Robocalls
Advocates urge Commission to rethink proposal to delete important protections for consumers and small business owners
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The New York Times: Some Workers Are Turning to Pay-Advance Apps for Basic Expenses
Appearing in The New York Times on October 3, 2025, Ann Carrns interviews NCLC Senior Attorney Carla Sanchez-Adams about how heavy users of pay-advance apps are under significant financial strain. Some apps urge users to pay “tips” when taking advances, suggesting the payments are optional. But consumer advocates say it can be difficult in practice…
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Vox: The end of rent debt?
Appearing in Vox on September 30, 2025, Rachel Cohen Booth talks to Chi Chi Wu, the director of Consumer Reporting and Data Advocacy at the National Consumer Law Center about how The Debt Collective hopes a rental debt strike will lead to tenants having rental debts canceled in their entirety. The timing of the rent…
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The New York Times: Those Missed Student Loan Payments Are Messing Up Your Credit Score
Appearing in The New York Times on September 19, 2025, Ann Carrns talks to Abby Shafroth, the managing director of advocacy at the National Consumer Law Center about how borrowers that are already in default must contact the Education Department’s debt resolution group to get back on track. You can either “rehabilitate” the loans, which involves making…
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