Appearing in NerdWallet on July 1, 2026, Anna Helhoski talks to NCLC Deputy Director and Chief Advocacy Officer Diane Thompson about how the latest changes to the CFPB complaint database are not in consumers’ best interest and may discourage people from submitting complaints.
“The Trump administration’s CFPB, at the behest of the credit reporting companies, is deliberately creating barriers for people to report illegal and abusive actions by large financial companies.”
Diane Thompson, the deputy director and chief advocacy officer of NCLC.
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